Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Stacy
Jeffrey made the refinance experience personally relevant. He listens to learn and ensures the best possible experience for his clients. He really loves what he does and it is evident in his approach.
Theresa Staten
Andrew made a refinance quick and painless process, and is a true asset to Rocket Mortgage
Rob Roy
We recently purchased a condominium on a VA loan. Cortni was our intial contact with Rocket Mortgage. She was very engaged and extremely helpful during the approval process. She stayed in constant contact with us and our realtor during this process. My only negative with Rocket (no fault of Cortni) was the final process of underwriting and closing approval for the loan which was delayed and caused...We recently purchased a condominium on a VA loan. Cortni was our intial contact with Rocket Mortgage. She was very engaged and extremely helpful during the approval process. She stayed in constant contact with us and our realtor during this process. My only negative with Rocket (no fault of Cortni) was the final process of underwriting and closing approval for the loan which was delayed and caused us to extend out Contract to purchase at least 3 times which we felt was totally unnecessary given the extensive approval intake process. These underwriting and closing approval delays could have resulted in contract breach on our part and loss of our deposit. Other than that, everything else was a positive experience.Read MoreRead Less
Makeeba
He made the refinance process quick and easy, no stress.
Charles Rejewski
I thought that Steve was very helpful and knowledgeable . He also answered all of my questions no matter how simplistic many of them may have seemed to him . He seems like a good guy.
Alesha Bracco
Tatyana, was so amazing! We have been working with her for over a year. We had bumps on our journey and she helped us through all of them. I would highly recommend her to anyone buying new or refinancing. We will use her services again in the future for sure!
Aileen Kelly
Josh was truly the "glue" that held this whole process together. If not for him, our stress level would have been much higher! Josh was proactive, reassuring and continually updating us on the process. He is a true asset to Rocket Mortgage and should be recognized for going above and beyond. We thank you Josh for your exemplar service!
Prudence Gaskill
We strongly recommend reaching out to Laurent Hage if you are going through the mortgage loan process. Laurent is the best! He always was there for us, extremely helpful, and answered all our questions as a result of his knowledge and extensive experience.
James Huckle
Mark was Awesome to work with..Explained everything so I could understand it..
Chris Rick
Hannah was amazing throughout the entire process. She is personable, knowledgeable, and always kept me informed. My experience with Hannah was outstanding.