Always kept in touch, called back right away if he couldn’t answer or text back to let me know when he would be returning my call. Would seek answers to my questions, even if he couldn’t answer them and never forgot to get back to me. Patient on walking is through ever process. Thanks Dan for all your help.
Terry Pace
Terry Pace
551
He was Awesome, helped me increase my scorewithin minutes
Lacey Townsend
Lacey Townsend
551
Jason goes above and beyond every time, without a doubt. His communication is excellent which is key for getting a deal from contract to close. He is always solution-focused and quick to solve any issue that arises. You get personalized service and true connection. 10/10 reccomend!
Linda Raymond
Linda Raymond
551
Nicholas contacted me regarding my home equity & explained that refinancing & streamlining my debt would be a possibility. The process was easy to follow & Nick helped with every aspect in a timely & professional manner. He communicated what I needed to do do very precisely. He followed up & is committed to offering excellent customer service, which he did wonderfully! I recommend him as a great ...Nicholas contacted me regarding my home equity & explained that refinancing & streamlining my debt would be a possibility. The process was easy to follow & Nick helped with every aspect in a timely & professional manner. He communicated what I needed to do do very precisely. He followed up & is committed to offering excellent customer service, which he did wonderfully! I recommend him as a great loan officer!Read MoreRead Less
Aaron Rilling
Aaron Rilling
551
Jettsen made himself available, and took time to explain things and work with me even in obscure hours, like weekends and evenings. He made the process much easier and also did a great job communicating with the real estate agent.
Isaac Chavez
Isaac Chavez
551
Very quick and professional. Does everything on a timely manner and makes sure you close for house! Very awesome!
Casey Castagna
Casey Castagna
551
Brent is fantastic! My initial perception of Rocket Mortgage was I would be relying on technology to get me from application to close. From the first call, Brent displayed tremendous knowledge of the industry, clearly explained lending options, helped guide me through next steps, and just as important, humanized the entire process. Purchasing a home is one of life’s major milestones. I’m so ...Brent is fantastic! My initial perception of Rocket Mortgage was I would be relying on technology to get me from application to close. From the first call, Brent displayed tremendous knowledge of the industry, clearly explained lending options, helped guide me through next steps, and just as important, humanized the entire process. Purchasing a home is one of life’s major milestones. I’m so thankful to have Brent be a part of my home buying journey.Read MoreRead Less
Stephanie Boyken
Stephanie Boyken
551
He was great to work with kept us up to date in the process. Also very fast to get back to us when we called with questions.
Laura Gacha
Laura Gacha
551
I am SO grateful I was put in touch with Zac. I was fighting for days with another lender to get approved for a conventional loan and Zac had me approved in less than 24 HOURS. Through the entire process I barely felt like I had to lift a finger or even stress because he was so helpful and thorough. He is also beyond personable and made me not dread when my loan company was calling. You can tell ...I am SO grateful I was put in touch with Zac. I was fighting for days with another lender to get approved for a conventional loan and Zac had me approved in less than 24 HOURS. Through the entire process I barely felt like I had to lift a finger or even stress because he was so helpful and thorough. He is also beyond personable and made me not dread when my loan company was calling. You can tell he really enjoys his job and it's 100% shown in the effort he puts in. As a first time home buyer, I'm amazed at how well this process went thanks to him. Not to mention I closed 2 weeks early!!
I will for sure be calling Zac for my future homebuying needs and will recommend him to anyone looking!Read MoreRead Less
April Heitz Scheffner
April Heitz Scheffner
551
Samantha was very diligent getting our refi moved along. She promptly replied to all of our emails and questions regarding the loan and made sure we understood everything that we were doing through the whole process. Thank you Samantha for all your help!
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