Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Michael
Very professional and friendly! Michael
Denise Sherrill
Guillaume is very knowledgable. I don’t like having to deal with people or getting run around. Mr. Kruger understood what I wanted, and was able to handle everything up to closing on my house. Much respect and gratitude for all he did for me. Highly recommend you contact him for all your needs with Rocket Mortgage.
kathleen
Alex was wonderful. He explained and walked me through the whole mortgage process. I highly recommend Alex for his professionalism, advocacy, and kindness. A great guy to work with!
Marsha Treese
Hunter provided great customer service from start to finish on the purchase of our second home. We had some issues we needed to get thru and he was able to guide us thru the process meet the closing deadline. Thanks again Hunter!
Matt Boggio
Lisa is the best to work with! She is knowledgeable, patient, and extremely efficient! Thank you so much!
Tuong Nguyen
Dear Rafael and the entire Rocket Mortgage Team,
Words can’t fully express how grateful Phuong and I have for you. Reaching this milestone and holding the key to our new home feels like a beautiful dream come true, and we couldn’t have done it without your incredible expertise dedication and patience! This process required a lot of hard work under tight timelines but your constant support and ...
Dear Rafael and the entire Rocket Mortgage Team,
Words can’t fully express how grateful Phuong and I have for you. Reaching this milestone and holding the key to our new home feels like a beautiful dream come true, and we couldn’t have done it without your incredible expertise dedication and patience! This process required a lot of hard work under tight timelines but your constant support and guidance gave us the strength to push through every hurdle!
Rafael, thank you for advocating for us, for being proactive and easy to reach, for working behind the scene to secure us the greatest rate! With your professionalism and kindness you have not just helped us buy a house, you have assisted us built a foundation for our next chapter which will never be forgotten! We want to thank you very much again from the bottom of our hearts!
With our warmest regards and deepest gratitude,
Cong Dang and Phuong Nguyen
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Roger Aquino
Overall the loan process went well and Derek was response to my questions although some miscommunications along the way. Lastly. I went into the program with 0 points, however, at the 11th hour points were added. It would have been helpful if this information was shared sooner considering the rep's knowledge and experience in this space.
Derek Danowski
Reply from Derek Danowski:

Hello Mr. Aquino,

Thank you for taking the time to share your feedback. I'm glad to hear that, overall, your loan experience went well. I understand how frustrating it can be when adjustments to a loan become necessary late in the transaction, especially when they result in changes you weren't expecting. Congratulations on your new home, and I wish you all the best!

Michele Benvenuto
I highly recommend Rosie for her professionalism, knowledge, and outstanding customer service. She made the process smooth and stress-free by communicating, responding quickly, and advising me every step of the way. I truly appreciate her dedication and would confidently recommend her to anyone looking for a trusted mortgage professional. I
Susan Stickler
David and the Rocket Mortgage team were amazing. The process was easy and seamless. I had the best experience and David was so helpful. Will use again and refer friends and family to them for sure.
Clayton Bruin
Ben did a great job navigating my wife and me through this process. He is extremely knowledgeable, patient, and easy to work with. I highly recommend him to anyone looking to secure a mortgage on a new home.