Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Johnnyg Gundelach
Alex is a true professional. He is patient, knowledgeable, and persistent. If he can't answer his phone, he calls back within 30 minutes. He kept perseverating even when I thought things weren't going to work out for us. I greatly appreciated his dedication to our situation. From our experience, I highly recommend Alex Darwiche for your loan needs.
Joy Williams
Mathew was fire! Everything moved quickly and no hiccups. We even talked about recipes!
Natalia Marian
Jose was incredibly supportive and helpful through the whole process. Always there to keep me on top of action items and was able to give me a competitive interest rate!
Stephanie Case
Linda Nano was professional and kind. She provided the best service—clear and prompt.

Highly recommended!
Jim Swank
We needed to refinance in a hurry. Ham made it happen! Very professional. Thanks!
Youssef was outstanding! He was very knowledgeable and friendly and he expertly guided me through the process from start to finish. What I most appreciated is that he actually listened to me. This enabled him to develop solutions that were perfect for me. He is a very good communicator and he made the process stress-free. I am very grateful!
Tyler Waters
Tony helped my credit get bumped up to get the loan I wanted within an extremely quick timeline by telling me what I needed to do. Thank you Tony, I appreciate all of your help.
Lee Bacon
Stevan was prompt and professional and his efforts to help me clear some minor hurdles exceeded my expectations.
John Quitta
Called Erik with a questions and he has been hounding me daily with refinance emails. Wouldn't refer him to anyone, just looking for a buck.
Erik Solem
Reply from Erik Solem:

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals.. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. I saw that you were able to speak with our Client Relations team regarding your concerns. Please let me know if there is anything I can do for you in the ...Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals.. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. I saw that you were able to speak with our Client Relations team regarding your concerns. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Ronnie Singletary
As a Realtor, the relationship with the lender is a very important part of the transaction. With Dorian and his team, they were ready before I need anything from them. The lending part of this transaction could not have been any smoother. I wish all of my transactions were this easy.