Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Paul Cole
This is my second time working with Steph. He's very professional and friendly and made a very complicated process (homebuying) relatively simple for a layman like me. But what I really liked was the fact that we built a relationship to the point that when when interest rates went down, he called me and we were able to work out a refinance that saved me $1000's. For his knowledge and ...This is my second time working with Steph. He's very professional and friendly and made a very complicated process (homebuying) relatively simple for a layman like me. But what I really liked was the fact that we built a relationship to the point that when when interest rates went down, he called me and we were able to work out a refinance that saved me $1000's. For his knowledge and professionalism I give him 5 stars.Read MoreRead Less
WitchyWoman
Ryan was so helpful and stayed on top of things. If my friends ever need mortgage help, I would definitely refer him. Please let Ryan know I gave him five stars for excellence.
Agnel Kagoo
Colby recently helped us with the financing process for a property purchase. He was extremely efficient, very responsive and easily accessible. He took the responsibility of ensuring the entire process worked without any surprises. He has earned our trust and will be recommending him to our friends.
Staci Marquez
It has been a pleasure working with Ashley. She is very professional & friendly.. and facilitated the most seamless loan process I have ever had to endure. Her attention to detail and timelines are impressive. Thank you Ashley!
Maggie F
Jamie was great to work with! He was easy to reach and was always available to help- even when it wasn’t specifically “his” part of the process. Had some glitches with the portal and other folks in the process but it was a good experience overall.
Wendy Bragaw
Jake helped me with my initial question and provided a solution. He also suggested a different option, which we had not consider but turned out to be much better for our situation. I felt like he was looking out for us and what we needed.
Carla Carr
We loved working with LaQuitta! We could always count on her to have a plan A and a plan B to get us on track for our loan! She is very knowledgeable and we learned so much while working with her!
Serrita Parker
I wanted to express my sincere gratitude for the exceptional service you provided. Your patience, expertise, and dedication made a significant difference. Thank you for ensuring a seamless experience!
Your team's commitment to high-quality service did not go unnoticed. The assistance was not only prompt but also executed with impressive proficiency. Please convey my thanks to everyone involved for ...I wanted to express my sincere gratitude for the exceptional service you provided. Your patience, expertise, and dedication made a significant difference. Thank you for ensuring a seamless experience!
Your team's commitment to high-quality service did not go unnoticed. The assistance was not only prompt but also executed with impressive proficiency. Please convey my thanks to everyone involved for their hard work.Read MoreRead Less
Kiera Trujillo
Everything that I was originally told when I began the process turned out not to be true. The entire experience with Rocket was terrible and cost me more than 1000 out of pocket. I cannot wait to refinance in another 6 months with a different company. Melissa at Better Mortgage was a much better person and mortgage broker.
Samantha Krall
Reply from Samantha Krall:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through ...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that our our Client Relations team reached out to you regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the futureRead MoreRead Less

Kristin Hamm
Gregory was so great to work with. His communication skills are amazing and appreciated. He contacted me every step of the way. I highly recommend him. Thank you again Gregory!