Jenn was wonderful to work with . She took the time to see what were the best options for us. She addressed every question and concern we had and guided us from start to closing without any problems. Thanks again
Bob Graham
Bob Graham
551
2nd to none with making sure we were well taken care of by continuing to fight for us when things didn't look doable Mrs. Martinez found a way and for that we are grateful. Exceptional service from start to finish.
Holly hill
Holly hill
551
Lynn was fantastic. From the beginning she was very responsive. She listened and explained all of our options and the timeline of the loan process. When I became overwhelmed, she had her manager reach out to offer a solution. We ended up cancelling the offer on the first home we were in the process of purchasing. And when we found our dream home, I immediately reached out and she sent me an ...Lynn was fantastic. From the beginning she was very responsive. She listened and explained all of our options and the timeline of the loan process. When I became overwhelmed, she had her manager reach out to offer a solution. We ended up cancelling the offer on the first home we were in the process of purchasing. And when we found our dream home, I immediately reached out and she sent me an updated pre approval letter right away. On a Saturday! Lynn made this process as easy as it can be. Although, we had to do our part in a timely manner as well. She could only do her job if we completed our task. I will actually miss talking with Lynn. Thank you Lynn!Read MoreRead Less
Tony Burton
Tony Burton
551
Zena was very knowlegable and the process went great
Kevin Nissen
Kevin Nissen
551
DJ was very informative and explained several options, along with the pros and cons, that would best allow us to tap into our home equity. Rocket Mortgage made qualifying for a new mortgage super easy. Most everything needed was done online except for the in-person signing at closing. The whole thing, from start to finish, was done in about two weeks. It couldn't have been any easier, and DJ was a...DJ was very informative and explained several options, along with the pros and cons, that would best allow us to tap into our home equity. Rocket Mortgage made qualifying for a new mortgage super easy. Most everything needed was done online except for the in-person signing at closing. The whole thing, from start to finish, was done in about two weeks. It couldn't have been any easier, and DJ was a huge part in the ease of this experience.Read MoreRead Less
Joseph Brennan
Joseph Brennan
551
Outstanding service, professional and answered all my questions. Fast process from beginning to closing.
Deb Leedy
Deb Leedy
551
Chris was very helpful, professional, and right on point. He was the best working us through the whole process!
Tim Purol
Tim Purol
551
Professional, courteous, and helpful through the whole process.
Steven Kolden
Steven Kolden
551
Dan Rice listened to my needs and responded in a timely and effective fashion. He made me feel like one of the family. He genuinely cares and it shows. Very happy with Dan from beginning to the end of the process.
551
Very easy to talk to.Tiffany knew we had phone in landscape mode when it should have been in portrait mode.
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