Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Christopher Ramsey
Annette was the MOST unavailable person I've dealt with! Claiming to always in meetings and not returning my calls. She didn't upload information I sent her for completing my task. The list goes on and on!!
Annette Martinez
Reply from Annette Martinez:

Dear Christopher,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if ...Dear Christopher,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.Read MoreRead Less

Marcia Passanise
Harrison was very responsive. He answered all questions quickly and professionally. He made the process simple and successful.
Evelyn Eddie Buffington
I just have to say that he was GREAT to work with he explained everything to us he always returned our calls right away we would recommend him to our family and friends if they needed a mortgage Justin thank you for your wonderful service 😊😊
Jean Deming
Dylan took over when I was in the middle of a re-finance with a less experienced person. He came up with an approach that satisfied the various parties, and made it so I was paying far less interest on my debt. He is always working hard for the client!
Satcha Vargas
I recently worked on a deal with Alan where we represented the buyers, and let me tell you he blew it out of the park. He got the clients pre-approved within 24 hours and we were able to closed on the home in 15 days. Thank you for ensuring our transaction ran smoothly all the way till the end. I’m already looking forward to our next deal together!
LynnLuis Evangelista
**Outstanding Experience with Equity Loan Over the Phone**

I recently had the pleasure of completing an equity loan process over the phone, and I must say, the experience exceeded all my expectations.

From the initial call to the final approval, the entire process was seamless and efficient. The representative I worked with was exceptionally knowledgeable and professional. They explained every ...**Outstanding Experience with Equity Loan Over the Phone**

I recently had the pleasure of completing an equity loan process over the phone, and I must say, the experience exceeded all my expectations.

From the initial call to the final approval, the entire process was seamless and efficient. The representative I worked with was exceptionally knowledgeable and professional. They explained every detail clearly, ensuring I understood each step of the loan process. Their patience and willingness to answer all my questions made me feel confident and informed.

One of the standout aspects was the convenience. Being able to handle everything from the comfort of my home saved me significant time and effort. The representative provided clear instructions on the necessary documentation, and I was able to submit everything electronically without any hassle.

The communication was top-notch. The representative kept me updated throughout the process, promptly returning my calls and emails. Their proactive approach made me feel valued as a customer and reassured me that my loan application was being handled with utmost priority.

Moreover, the speed at which the loan was processed was impressive. What could have taken weeks with in-person appointments was completed in just a few days. The efficiency and effectiveness of the phone-based process truly stand out as a testament to the company’s commitment to customer satisfaction.

In conclusion, my experience with obtaining an equity loan over the phone was exceptional. The professionalism, convenience, and speed made it a stress-free and pleasant process. I highly recommend this service to anyone looking for an efficient way to manage their loan needs.Read MoreRead Less
Colin Potter
Collin is awesome and so helpful. Always available and very knowledgeable. I would request Collin specifically on my next mortgage if he is available.
Janelle Sintkowski
Peter was nothing but great to work with from start to finish! Very on top of things!
Pepe Luis Perez
Hasan was the most helpful person in the process of getting my loan.
He is kind, reliable and trustworthy, it was a great experience to have him on my side during the whole process.
Christian Hersey
Dylan has handles all my loans thus far. He makes the process smooth and stress free.
His passion to help and efficiency is something to be admired. I highly recommend him to all my friends and family when they are thinking about purchasing a home. if there was a 10 star rating he would earn each and everyone!
Thank you Dylan for your responsiveness and on going support before and after the loan!