Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Lisa Smith
Sean is a fantastic mortgage banker! Always friendly, professional, knowledgeable, and easy to work with. I would definitely recommend him to others!
Brandi Tompkins
Laura dropped the ball on me during the process with not communicating clear deadlines, causing me to have to start the whole entire process over again. Also, in the beginning she gave a false approval status. Due to her failure and lack of communication, she set me back months in the process. I would advise Laura to work on better and more effective communication and transparency.
After this ...Laura dropped the ball on me during the process with not communicating clear deadlines, causing me to have to start the whole entire process over again. Also, in the beginning she gave a false approval status. Due to her failure and lack of communication, she set me back months in the process. I would advise Laura to work on better and more effective communication and transparency.
After this incident, I worked with James Pazarena and and Nicholas who were absolutely amazing and a joy to work with to say the least!Read MoreRead Less
Laura Millard
Reply from Laura Millard:

Dear Brandi,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you . I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. I see that you were able to ...Dear Brandi,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you . I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. I see that you were able to connect with our Senior Research Team regarding your experience. I will keep your feedback in mind, moving forward, to ensure I’m providing future clients with better expectations. Please know I will be available if given the opportunity to work with you in the future.Read MoreRead Less

Cindy Quinzy
Jenna is fabulous. Very easy to work with. Very knowledgable. Was able to answer all my questions. Even follow-up questions via email/text were answered quickly and accurately.
Ryan Skone
Fantastic experience working with Jose. I was a first time home buyer and he understood this and helped me fully understand everything that we were doing and provided any and all help I needed. Very responsive and clearly demonstrates that he is there to make it work for you. Highly recommend working with Jose if you are a first time buyer or not.
Pedro Collado
Excelente very profesional, am happ
Erin Hager
Great to work with! Willing to help and always available!
Dan was GREAT to work with. He was very professional. I can tell he cares. He did a wonderful job explaining things in terms I could understand. I would recommend him to family and friends in a heartbeat. I will for sure use him for my future needs. Thanks again Dan!
Kris Walters
Did an awesome job with our re-fi! Ended up being quick and painless, and closed in just two weeks. Really appreciate the help!
Christina Cassidy
Kate Mintz gets the job done--with intelligence, transparency, and an unparalleled dedication to customer service. Simply put, that's it. If you seek a banker who understands your needs, is deeply knowledgeable about real estate markets across the country, and wants to ensure the success of the loan process, look no further than Kate. You will be truly glad you did.
Bernadette Cantal
5 out 5 stars for sure!!! It was such a pleasure working with Heidi. She was super attentive and very efficient. She took the time to answer all of my questions and address any concerns. The process was extremely quick and very convenient. Heidi also ensured the process was virtually painless!