Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Linda Lanoë Diciaula
Very Happy that Jake was my agent. Was able to find me a mortgage that work for me. And was very helpful with the digital paperwork process. Thanks again Jake
Michael Taylor Sr.
I am very satisfied with the service I received from Jacob during the loan process. Jacob was very professional and patient with me. Jacob made the process very easy and understandable.
Harish Yadav
My previous experience with Rocket was awesome, they closed in 15 days this one wasn't as smooth
Angela Ulloa
Reply from Angela Ulloa:

Dear Harish,

Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I sincerely apologize if there was any opportunity where I could have better assisted you. It is my goal to set you up for success and create a seamless process. I regret that I did not earn 100% satisfaction in ...Dear Harish,

Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I sincerely apologize if there was any opportunity where I could have better assisted you. It is my goal to set you up for success and create a seamless process. I regret that I did not earn 100% satisfaction in your eyes. I will keep your feedback in mind. I also personally thank you for your time and providing this feedback. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity.Read MoreRead Less

Dave Jungkind
Anthony was responsive, friendly and thorough. He answered questions quickly and accurately. He was courteous and returned calls and emails very quickly. Great person to do a loan with.
Lordeth Reigns
EXCELLENT! Working with Erin G. absolutely made my experience with Rocket Mortgage a great one. Erin is both personable and professional. Having someone working with you and staying in constant communication proved to be really beneficial for me. I actually had a family hiccup just before closing, yet all went well in the end. Yes! I recommend Rocket Mortgage! The teams really know what they ...EXCELLENT! Working with Erin G. absolutely made my experience with Rocket Mortgage a great one. Erin is both personable and professional. Having someone working with you and staying in constant communication proved to be really beneficial for me. I actually had a family hiccup just before closing, yet all went well in the end. Yes! I recommend Rocket Mortgage! The teams really know what they are doing.Read MoreRead Less
Julie Kane
Tracy’s customer service is impeccable. He is so easy to talk to, makes every step of the process simple and understandable, and most importantly, will ensure your closing costs and interest rate are the best for you. I am so grateful to him for all his assistance during my refinance!
Pepe Behar
I have received the best customer service I have ever received. The team's attention, speed, and understanding are wonderful. I highly recommend the company and its services.
Amy Alex CreaciondDios
Thank for this awesome experience Jon is a awesome person that cares about FAMILYS and the best opportunities to be successful!!!!

Thank you!!!
Rose Aviles
Thank you so much Chris! You truly have a passion for your job and helping others make their dreams come true. Chris was there every step of the way in the process of buying my first home. No question never went unanswered, his patience and determination to help me purchase my home, early mornings, weekends and at times even weekends. Buying a home is supposed to be one of the happiest times of ...Thank you so much Chris! You truly have a passion for your job and helping others make their dreams come true. Chris was there every step of the way in the process of buying my first home. No question never went unanswered, his patience and determination to help me purchase my home, early mornings, weekends and at times even weekends. Buying a home is supposed to be one of the happiest times of someone’s life and it has been for me, but during the process my family suffered the worst pain my family has ever felt or endured, the passing of my younger brother. The compassion, kindness and sincerity Chris showed I am forever grateful. I like to think my brother played a part from above to help with the final steps at closing. Thank you again Chris for everything you have done for me during the most exciting and saddest time of my life. God Bless.Read MoreRead Less
Tom Peterson
We had a somewhat stressful time buying a house as first time home buyers. Our brokers were laidback and indirect with our questions and concerns. However, the light that made the purchase experience manageable was Lorans. He was always available and prompt with our concerns and even answered the questions that we had that weren’t answered by our broker. If you can get Lorans on your side I highly...We had a somewhat stressful time buying a house as first time home buyers. Our brokers were laidback and indirect with our questions and concerns. However, the light that made the purchase experience manageable was Lorans. He was always available and prompt with our concerns and even answered the questions that we had that weren’t answered by our broker. If you can get Lorans on your side I highly recommend you do so as soon as possible!Read MoreRead Less