Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Eric Large
I was hopeful when I was being told I would be dealing with Amy. I was under the impression she was waiting for my transfer only to be pushed to voicemail. I had also informed the initial rep that my preferred contact was email, to which was ignored. First time home buyer who was already apprehensive about the process, only to have their worst fears realized...
Amy Webb
Reply from Amy Webb:

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Quicken Loans, we take great pride in delivering high-quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity...I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Quicken Loans, we take great pride in delivering high-quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.Read MoreRead Less

Kelly Leszczynski
We are so grateful we had Dan on our side throughout this process! He made us feel at ease knowing we had a lot of debt to tackle, he was there every step of the way! Dan is both personable and professional. Great asset to the Rocket Team. Thanks Dan!!
Mary Castor
Mike was my initial contact at RM. He was so helpful during the loan process. I was pre-qualifies for a loan and decided not to buy the home I intended to. I asked him to withdraw my application as that was the only home I was interested. Mike said that my application would be kept active for 90 days. I was so glad that it was active because today I closed on my villa in Florida where I will go as...Mike was my initial contact at RM. He was so helpful during the loan process. I was pre-qualifies for a loan and decided not to buy the home I intended to. I asked him to withdraw my application as that was the only home I was interested. Mike said that my application would be kept active for 90 days. I was so glad that it was active because today I closed on my villa in Florida where I will go as a snowbird. Thanks Mike for your help along my journey. I highly recommend Mike for his prompt and friendly interaction with me.Read MoreRead Less
Emily Martinez
Very helpful and very patient!
Nino D'Onofrio
Gina and I were partnered up as a team on a referral, her as the LO and me as the Realtor. She was friendly and always available. I look forward to working with her again!
Evangeline Cannon
Brandon was very patient and explanatory throughout my entire process. I really appreciate the way he always checked in on me and made sure I didn't miss a beat. His patience and great customer service brought me to tears. I am so grateful to him for explaining other options available to me. He found a way to put me in a position to reach a long term goal of mine. You all are lucky to have ...Brandon was very patient and explanatory throughout my entire process. I really appreciate the way he always checked in on me and made sure I didn't miss a beat. His patience and great customer service brought me to tears. I am so grateful to him for explaining other options available to me. He found a way to put me in a position to reach a long term goal of mine. You all are lucky to have him on your team.Read MoreRead Less
Pepper Lynne
Mitch has gone above and beyond in helping me close on my new home. He will always be my go to for purchasing and or refinancing from now on. I highly recommend!!!!
Steve Polino
Honest, straight forward, all his statements and representations were accurate. It was truly a pleasure. I would highly recommend him to anyone seeking a refiance or mortgage.
Shameron Armstrong
So refreshing to talk to someone in business who knows their job! Jasmine was a tremendous help to us in refinancing our home. She was available to answer all our questions whenever we needed her. Jasmine made us feel important to her personally and not just for business. We will be recommending her to all our friends and family for their mortgage needs.
Hank Lacy
Chris did an excellent job for me; he gave me good advice, laid out my options clearly, and helped me close my mortgage quickly and efficiently.