Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Tammy Blanchard
Jamie was amazing. When I had no hope in this process he assured me it would be fine. He got me thru some Rocky roads with a few hiccups but never lost the positivity I needed to keep pushing forward! Thanks to all his hard work, great communication skills, perseverance in the face of several challenges, we sign on our home this week! The world needs more of your positivity and helpfulness Jamie! ...Jamie was amazing. When I had no hope in this process he assured me it would be fine. He got me thru some Rocky roads with a few hiccups but never lost the positivity I needed to keep pushing forward! Thanks to all his hard work, great communication skills, perseverance in the face of several challenges, we sign on our home this week! The world needs more of your positivity and helpfulness Jamie! Keep up the awesome work! You deserve HUGE raise!Read MoreRead Less
Martha Ritter Turner
I appreciated Daniels patients, assistance and his knowledge. He gave me the information I needed to move forward.
Jon D'Amico
Was very informative and helpful. He made the process very quick and easy for me. He also did great for the rate and closing discounts he found for me. All in all a great experience!
Aunt Diane
We were facing a balloon increase in our loan. Our bank offered a very high interest rate that priced us out of a loan to pay back. A realtor told me to try contacting a company so I went online to look. After submitting some info we immediately got a call from Taryn. I would say we were in a panic and Taryn gave us assurance that she could help. And she did. Taryn answered every question. ...We were facing a balloon increase in our loan. Our bank offered a very high interest rate that priced us out of a loan to pay back. A realtor told me to try contacting a company so I went online to look. After submitting some info we immediately got a call from Taryn. I would say we were in a panic and Taryn gave us assurance that she could help. And she did. Taryn answered every question. Every email was answered. She talked to us any/every time we called. I know Taryn was working hard to make sure our loan did not balloon. The process while a bit unfamiliar, as it was all online, was easy. I downloaded the RocketMortgage app and everything was easy to access. Our to-do list was posted. The docs RocketMortgage was reviewing were posted. It was so easy to upload our documentation. The process was easy and fast.
Taryn was with us the entire time helping us through any bumps. And she did get our loan approved before the balloon. After closing we found it a bit uncomfortable that we did not have the signed documentation, hardcopy in hand. After all that is what we were used to. But all documentation was posted to our account for printing soon after closing. Be aware that when printed out there are over a hundred pages to the closing documentation. To sum up our experience. It was excellent so far. And with the promise of notification if Taryn finds offers that will better our situation our experience may get even better in the future. We are so thankful that we landed in the hands of Taryn and RocketMortgage.Read MoreRead Less
Steven Robinson
Jordan was more than helpful throughout the entire loan process. He made buying a home seamless and I would recommend him to anyone. Even when I ran into issues on my end, he was able to remedy the problem without any hesitation on what to do.
Raven Kidd
As a first time homebuyer I came into the process nervous but Stephanie’s kindness, honesty and time committed in helping me understand the process from inception to closing made a fantastic first experience!
Jeanne Curry
Dread is the way I approached the loan process, I remember too well the chaos of the early 90s. But Brandi was amazing. She kept me informed at every step, she made me feel very confident in the process. I can’t recommend her enough, what a fantastic experience!
Rosalie Garrison
Danny was very helpful and professional in working with me all through the process of refinancing my home. If anyone is looking to buy, sell or refinance their home I strongly recommend Danny .
Joanne Quicksell
We have been with Rocket for a few years and wanted to refi. Jack was so helpful and reassuring throughout the entire process. He has called several times to check on us and to congratulate us. I would highly recommend him and am so thankful that he helped us so much.
Bernard Kruzensk
First time home buyer and Zack made the entire prosess easy for me to get my loan.