Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Leah
Ben was incredibly helpful during our home-buying process! We had thrown him many curveballs and his team truly made our dream home come true. THANK YOU BEN!
Tina C
We recently refinanced our mortgage with Rocket Mortgage, and the experience was exceptional—thanks in large part to Sean Gibala. Sean is a Triple Crown Banker, and it’s easy to see why. He was incredibly knowledgeable, professional, and, most importantly, extremely responsive throughout the entire process.

What truly stood out was Sean’s communication. He kept us informed every step of the way, ...We recently refinanced our mortgage with Rocket Mortgage, and the experience was exceptional—thanks in large part to Sean Gibala. Sean is a Triple Crown Banker, and it’s easy to see why. He was incredibly knowledgeable, professional, and, most importantly, extremely responsive throughout the entire process.

What truly stood out was Sean’s communication. He kept us informed every step of the way, answered all of our questions promptly, and made a potentially stressful process smooth and straightforward. His expertise and attentiveness made us feel confident and supported.

We can’t recommend Sean enough—if you’re looking for someone who combines deep knowledge with outstanding communication and responsiveness, he’s the person to work with.Read MoreRead Less
Rafael Berrios
Lawrence was so helpful and responsive that he made this process so easy for me. Great combination of expertise and experience!
Ahsan Zaheer Chowdary
Denise was an absolute pleasure to deal with. Very knowledgeable. Excellent customer service, prompt response to call/text. A+++
Highly recommend.
Madyson Batta
Shane was beyond amazing to work with! Answered all of our questions so we understood, was very personable, just an overall amazing first time home buying process and I definitely credit a lot of that to Shane with how thorough and communicative he was.
Laurie Thompson
Very professional, helpful and great follow through.
Timothy Stephens
We really appreciate how Brendan handled our account. He was extremely helpful and made the whole process easy to navigate and understand.
Rita Holland
Kateline did an excellent job of making our refinance quick and painless. I am so appreciative!
Theresa Foremki
Peter was amazing answering all my questions as a first time home buyer. He made the process almost effortless. I will be referring him to everybody I know.
Rick Ramey
This has not been an easy experience for me . Too many people to go through and too many missed steps . Title company did not ask for an outstanding balance of $ 116 and my loan is still held up . Very stressful and disappointing.
Ali Atwi
Reply from Ali Atwi:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that our Client Relations team reached out to you regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the future”Read MoreRead Less