Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Timothy Stephens
We really appreciate how Brendan handled our account. He was extremely helpful and made the whole process easy to navigate and understand.
Rita Holland
Kateline did an excellent job of making our refinance quick and painless. I am so appreciative!
Theresa Foremki
Peter was amazing answering all my questions as a first time home buyer. He made the process almost effortless. I will be referring him to everybody I know.
Rick Ramey
This has not been an easy experience for me . Too many people to go through and too many missed steps . Title company did not ask for an outstanding balance of $ 116 and my loan is still held up . Very stressful and disappointing.
Ali Atwi
Reply from Ali Atwi:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that our Client Relations team reached out to you regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the future”Read MoreRead Less

Dave Sheehan
Craig was fantastic to work with to help structure and close our loan. He was very knowledgeable and provided gray insight into the best option and manner to structure our loan. I would highly recommend him to friends and family alike.
Dan Carr
Very knowledgeable and professional , helpful, got the loan done in a timely manner thank you Jordan . Dan Carr
Carl Taylor
Jesus was very helpful and quick to get the process going. I know that Rocket Mortgage takes care of its customers. The whole Process was flawless
Jim Middleton
We were happy to get a loan from Rocket, they didn’t require extra information on business owners that the banks wanted. We very happy to have Nelson on our side helping us with the loan process. Anytime we needed help he was always there to help. Thank you, Nelson.
Miguel Cuazitl
Chris is a great person to work with, professional, polite and clearly explained the whole process.
Chris was always available to answer my questions, and he worked with me through several scenarios offering suggestions to best fit my refinancing needs.
David Matthew
Mark is so knowledgeable kind and capable. He is able to see the process from 10,000 feet above and provide any information you need in a way that includes you in the process. I couldn’t recommend anyone else more across any industry let alone this one. He is the best.