Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Vanya Evans
I cannot thank Justin enough for his help during my HELOAN process. My credit score dropped nearly 60 points, and I was worried about the impact on my loan. Justin stayed on top of everything, provided clear guidance, and helped me improve my credit profile so I could stay on track. He was professional, responsive, and genuinely cared about helping me succeed. Outstanding service from start to ...I cannot thank Justin enough for his help during my HELOAN process. My credit score dropped nearly 60 points, and I was worried about the impact on my loan. Justin stayed on top of everything, provided clear guidance, and helped me improve my credit profile so I could stay on track. He was professional, responsive, and genuinely cared about helping me succeed. Outstanding service from start to finish.Read MoreRead Less
Abraham Thomassian
Lawrence was very professional in resolving the issues, and also very quick in responding to the calls, texts and emails. He got the issue resolved and completed. Thank you
Rockhaya Fountila
Colby was so helpful and responsive during the home buying process. He is courteous and knowledgeable, helping to move things along throughout the process. Glad to have worked with Colby!
Jacob Han
I don’t usually write reviews, but Brandon absolutely deserves one.

The home loan process took longer than expected, and there were times when it could have easily become frustrating. Throughout the entire experience, Brandon was the main reason I stayed with Rocket Mortgage. He was consistently responsive, patient, knowledgeable, and genuinely cared about helping my family get through the process.

...I don’t usually write reviews, but Brandon absolutely deserves one.

The home loan process took longer than expected, and there were times when it could have easily become frustrating. Throughout the entire experience, Brandon was the main reason I stayed with Rocket Mortgage. He was consistently responsive, patient, knowledgeable, and genuinely cared about helping my family get through the process.

What stood out most was that I never felt like just another customer. Brandon took the time to answer questions, explain each step, and make sure I felt comfortable and informed along the way. Even when challenges came up, he remained professional, positive, and supportive.

Buying a home can be stressful, but having someone like Brandon in your corner makes a huge difference. I’m incredibly grateful for his guidance, dedication, and commitment to helping us reach the finish line.

Thank you, Brandon, for going above and beyond. Rocket Mortgage is fortunate to have someone like you representing them.Read MoreRead Less
Stephanie Smith
Angela worked quickly and efficiently when we had a tight deadline to close on our house. She worked all hours to make sure we had everything submitted on time. I highly recommend her to anyone and would definitely use her in the future.
Colette Asiedu
Moe was great! We worked with him on a VA IRRRL. We greatly appreciated his kindness and patience as he walked us through the process. Would definitely work with him again and refer others to him.
Rodney Bale
Tyler did great really friendly and knowledgeable. Very happy with the effort he made and got it done!
Roy Robertson
Phillip made the process easy and smooth. He walked us through the documentation requirements and help to expediate the process. Very refreshing to work witrh such a professional and knowledgeable indivdual. I would not hesitate to recommend Phillip to any of my friends or family memebers.
Jennifer Young-Donnelly
Brad was exceptional—approachable, knowledgeable, and, most importantly, respectful in his approach. What stood out most was that he never pressured me. When he initially reached out, I was skeptical and hesitant, as I was not inclined to take on another loan secured by my home. I took time to thoughtfully discuss our options with my husband before deciding to reconnect with Brad.
Ultimately, I ...Brad was exceptional—approachable, knowledgeable, and, most importantly, respectful in his approach. What stood out most was that he never pressured me. When he initially reached out, I was skeptical and hesitant, as I was not inclined to take on another loan secured by my home. I took time to thoughtfully discuss our options with my husband before deciding to reconnect with Brad.
Ultimately, I chose to call him back precisely because he did not engage in high-pressure tactics. During our follow-up conversation, he listened carefully, addressed all of my questions thoroughly, and presented several well-considered options tailored to our needs.
After reviewing those options, the process became seamless. Brad guided us step by step with clarity and professionalism, making what could have been a stressful decision feel manageable and well-informed.
We are truly grateful for Brad’s support and expertise, and we are confident that we made the right decision. Thank you.Read MoreRead Less
Budiman Gondosubroto
Very Professional and Excellent Service