Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Will Horton
Excellent, attentive and cares about helping. Great customer service.
Sarah Wood
This was my first time purchasing a home by myself. I am so thankful I had Taylor from the start. The feeling of comfort and security was like no other. Helpful, knowledgeable, friendly, and trustworthy! Highly recommended!!!
Beverly Ann
Cass did a wonderful job helping us get our loan. It was quite the process and we had some setbacks but Cass was with us through the whole thing. He even helped expedite things along after an attorney dropped the ball on the title work. We sure appreciate all he dad. Highly recommend!!
Joe Horn
I have had the best experience with Taryn. She has been patient and insightful on all my questions and issues with my situation. I highly recommend her for all your mortgage needs
Rose Ciconta
I reached out to Rocket via an online form and received a call from Sam. I was very scared, unsure, hurt and frankly did not know what to do or how to start the process to refi and have my abusive ex-husband taken off the loan. From other lenders I was told immediately "NO" and my ex-husband said I could have the house but 'NO ONE" would ever help me get a loan. It would be impossible because of ...I reached out to Rocket via an online form and received a call from Sam. I was very scared, unsure, hurt and frankly did not know what to do or how to start the process to refi and have my abusive ex-husband taken off the loan. From other lenders I was told immediately "NO" and my ex-husband said I could have the house but 'NO ONE" would ever help me get a loan. It would be impossible because of my credit history which included a dismissed Chapter 13. It felt like an impossible battle, but I had faith that someone could help and God orchestrated a phone call with Sam.

Sam was the first and only loan agent that listened to me, explained my situation and allowed me to cry :) She was encouraging, but did not over promise, Sam provided directions and advice and she never once made me "feel small" or like there was no hope. After the call she connected me with Jon to assist with my credit and he as well was phenomenal. I did everything they asked me to do. When Sam said she believed she could help me, I don't think she knew what ride we were about to take. I am sure that many of you have heard the stories. It was not easy to get to closing and despite what my family and friends said, I knew that I could trust Sam through this process.

Sam showed me that people do care and even in the tough situations she handled it all with grace, kindness, empathy and professionalism. I could not say enough about Sam and Rocket Mortgage. Because of Sam and Rocket my grand-daughter and I have a home that we can call our own.

There is so much more I could say! I pray that Rocket continues to help others as you have helped me. I don't know how you reward your employees at Rocket but whatever you do Sam Camilleri deserves it and more!!

Thank you so much, Continued prayers for Rocket's staff of loan officers, underwriters and everyone involved in the process.

Minister Rose C
and Zariah T (granddaughter)
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Jose Huertas
Quisiera darle las gracias al señor David por su atención y profesionalismo y tener la paciencia de atender toda mis preguntas al respecto de este proceso de préstamo ... Jose H
Brian Adamczak
Camille was wonderful at helping me understand what all goes into being able to afford a home! I feel much more confident now to begin planning for a future home for me and my family thanks to her assistance!!!
Charles StPreuve
Lisa was very attentive and responded to every question we had and make things go very quickly. We did our parts and completed thins is quickly is possible. But every questions my wife and I had, Lisa took the time to respond to our email and provided us the answers that we nee
Deola Thompson
Nikki always put our questions first, expedited our loan process and helped us feel valued. Thank you, Nikki!
Katrasha McClendon
Working with Tito was a great experience. Tito has a delightful and compassionate spirit. Tito goes above and beyond to assist his customers. My experience was more than just a normal experience with a Good Samaritan but with a man of God. Tito was very attentive to my circumstances and situation. Tito showed empathy and did not stop until the job was complete and accomplished!!