Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Dave Britton
the Rocket agent, Hussein, was very good. He remained easy to contact and assisted me in working through the paperwork.
Eventually we got the process worked out. At closing, I was sent to an office , in a neighborhood near me, to close. Map quest showed the building, as a Wells Fargo. there was no Wells Fargo there. The street numbers were not obvious. I had to stop twice to ask people their ...the Rocket agent, Hussein, was very good. He remained easy to contact and assisted me in working through the paperwork.
Eventually we got the process worked out. At closing, I was sent to an office , in a neighborhood near me, to close. Map quest showed the building, as a Wells Fargo. there was no Wells Fargo there. The street numbers were not obvious. I had to stop twice to ask people their address. Eventually, I found a building, no signage, and was a little late. The closing was fine.
I wish someone would have reminded me to cancel the automatic payment from my bank account for the previous loan ! It took about a month to receive the refund, in the form of a settlement from the Escrow.
In general, I've been pleased with Rocket Mortgage.Read MoreRead Less
Teresa Davis
Ben was very supportive and helpful made me feel secure with getting the refinance
Mark Pignagrande
Christine was an absolute pleasure to work with throughout the entire loan process. Her knowledge, professionalism, and dedication truly set her apart. She was always available to answer my questions, explain each step, and make sure everything went as smoothly as possible. Her responsiveness and attention to detail made what can often be a stressful process feel seamless and stress-free. I ...Christine was an absolute pleasure to work with throughout the entire loan process. Her knowledge, professionalism, and dedication truly set her apart. She was always available to answer my questions, explain each step, and make sure everything went as smoothly as possible. Her responsiveness and attention to detail made what can often be a stressful process feel seamless and stress-free. I couldn’t have asked for a better experience and would highly recommend Christine to anyone looking for a knowledgeable, professional, and dependable loan agent.Read MoreRead Less
Frances Fornier
Samatra was very helpful by being there whenever we had a question. She helped us refinance our mortgage and pay off our credit cards when no one else did. She is a gem to work with.
Samatra Ware
Reply from Samatra Ware:

Thank you for your kind words! It was a pleasure helping you through the refinance process. I appreciate you clarifying that the low rating was submitted in error. Wishing you all the best!

Marco Lucero
⭐⭐⭐⭐⭐ Outstanding Service from Start to Finish!

I can’t recommend Jacob enough! Buying a home is one of the biggest decisions you’ll ever make, and having someone knowledgeable, trustworthy, and genuinely invested in helping you through the process makes all the difference. From start to finish, Jacob was professional, responsive, patient, and always willing to answer questions and explain every ...⭐⭐⭐⭐⭐ Outstanding Service from Start to Finish!

I can’t recommend Jacob enough! Buying a home is one of the biggest decisions you’ll ever make, and having someone knowledgeable, trustworthy, and genuinely invested in helping you through the process makes all the difference. From start to finish, Jacob was professional, responsive, patient, and always willing to answer questions and explain every step along the way.

What really stood out was the personal attention and dedication he showed throughout the entire process. I always felt like I was in good hands and that my best interests were a priority. Buying a home can be stressful, but Jacob made the experience smooth, straightforward, and far less overwhelming than I expected.

I’m incredibly grateful for all the hard work and support that helped make owning my home a reality. If you’re looking for a banker who goes above and beyond, genuinely cares about his clients, and gets the job done, I highly recommend Jacob. Thank you for helping me make such an important milestone happen!Read MoreRead Less
Susan Kinney
Sarena was so incredibly helpful, friendly and kind. She was there for us throughout the loan process and made everything very smooth and easy to understand. 10 STARS for Sarena !!!!!!
James Lewicki
Anthony presented a different option that worked out better.
Rick Kochel
Very easy to understand the whole process. Any questions I had he knew the answer.I highly recommend Jerry.
Nora Molina
Olivia is fantastic!!! She was communicative, and she thoughtfully laid out my loan options. Great experience!
Linda Oliveira
Kevin was FANTASTIC and helped us GREATLY. He was very Professional and Knowledgeable about our current need. Everybody at Rocket Mortgage was wonderful! THANK you so much!