Stephanie Taylor a Rocket Mortgage representative who was extremely polite and patient with me while speaking with her while I applied for a home equity loan. I would like to leave a glowing, 5-star review - as I had the best customer service by anyone I've ever dealt with at any company. She responded to each and every one of my emails and phone calls within a timely manner throughout the ...Stephanie Taylor a Rocket Mortgage representative who was extremely polite and patient with me while speaking with her while I applied for a home equity loan. I would like to leave a glowing, 5-star review - as I had the best customer service by anyone I've ever dealt with at any company. She responded to each and every one of my emails and phone calls within a timely manner throughout the process. She was wonderful and so helpful.
Gabriel was really great! He reached out when I had applied for a home equity loan, and was able to point me in the direction of a personal loan which was better fitting for my needs and was extremely quick in funding to help us get our business started. I highly reccomend Gabriel and I will absolutely reach out to him for any future needs. Thank you for the help!
George Solhan
George Solhan
551
Hugh was great he walked me thru all steps right to the end and answered everything that came up in a timely manner.
Lauren Nickels
Lauren Nickels
551
Desean was very informative about my mortgage options and a true pleasure to speak with. If you're researching financing options, I'd recommend you call Desean.
Brittni Smith Shuttleworth
Brittni Smith Shuttleworth
551
Desean was such a great help and support throughout the entire process of refinancing our home. He made us a priority and help answer every question we had about the process. He kept in touch often and returned calls quickly. We probably would not have been as certain about our decision without his help and perseverance. Thank you for helping us reach our goals!
Aldra Robinson
Aldra Robinson
551
Jonathan and his team were fantastic and continue to be responsive more than 4 years later. He was always responsive and very patient (I was a first time homeowner) with my endless questions. I'm most impressed with his integrity. When I bought my second property, I reached out to Jonathan, and he ultimately ended up telling me to go with another provider, because it was a better offer. (The other...Jonathan and his team were fantastic and continue to be responsive more than 4 years later. He was always responsive and very patient (I was a first time homeowner) with my endless questions. I'm most impressed with his integrity. When I bought my second property, I reached out to Jonathan, and he ultimately ended up telling me to go with another provider, because it was a better offer. (The other provider does not have the tools or convenience of Rocket Mortgage or the support found in Jonathan, however!) Definitely recommend Jonathan and his team.Read MoreRead Less
Ildy Matefi
Ildy Matefi
551
Lauren is a very professional, friendly lady to work with and we are highly recommending her. Very knowlegeable and patient. Thank you for your help !
Monica Drapen
Monica Drapen
551
Kyle made my home buying and refinancing processes so easy. I’ve worked with him twice and both times had a phenomenal experience.
Rodney Rowland
Rodney Rowland
551
John is an amazing to work with! John gave me some very helpful tips on improving my credit score! I’m going to be a first time home buyer thanks to Johns help and expertise!
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