Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Safa Kharsa
Doesn't respond to calls or emails. Very unprofessional for a mortgage agent.
Alex Puckett
Reply from Alex Puckett:

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. If you would like to further discuss your concerns, please do not hesitate to reach out to Rocket Mortgage Client ...Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. If you would like to further discuss your concerns, please do not hesitate to reach out to Rocket Mortgage Client Relations team at 313-373-4576.Read MoreRead Less

Imran Hossain
Terry from Rocket Mortgage is an exceptional loan officer. was professional, knowledgeable, and went above beyond to help me secure a mortgage for my new home. His communication skills were excellent and he made the entire process smooth and stress-free. I highly recommend Terry to anyone looking for a reliable and efficient loan officer.
Cheng Peng
Greg has shown great knowledge, patience, and professionalism during the time we worked together. Even when my immigration status was holding lots of other lenders off, Greg was able to find the right resources to get it cleared and kept all the stress away from me. Great experience it was.
Rachelle Tanase
Jenna was easy to talk to knowledgeable about mortgages. She broke down costs and explained (and re-explained) anything I was confused about. I definitely recommend working with her for your mortgage needs!
Dagmara Figura
I can honestly say, that I’ve never worked with anyone as profesional as Justin and his Rocket Mortgage team. The process of refinancing my house, even thought not easy to accomplish on my end, went very smoothly. Justin was always there for me answering all my questions and helping me through the process. Highly recommending, this is the one and only person and his team to talk to about buying or...I can honestly say, that I’ve never worked with anyone as profesional as Justin and his Rocket Mortgage team. The process of refinancing my house, even thought not easy to accomplish on my end, went very smoothly. Justin was always there for me answering all my questions and helping me through the process. Highly recommending, this is the one and only person and his team to talk to about buying or refinancing your house.Read MoreRead Less
Nikki Thurman
It’s been great working with Lucas!! As a real estate agent it’s not always the case that you get to work with a lender that is so communicative and friendly. I’ll definitely be sending more of my clients his way because I know they’re going to be well taken care of! 🙂
Tolitz Coraz
The first of three Rocket Mortgage engaged themselves in selling their company services. I asked for a direct answer to a SIMPLE question and they continued to sell so i said if you can't answer my question i will simply hang up and that is what i did. Got a call from Hamze this morning, Saturday, February 17, 2024 and it was totally a different experience. He was honest, very knowledgeable and...The first of three Rocket Mortgage engaged themselves in selling their company services. I asked for a direct answer to a SIMPLE question and they continued to sell so i said if you can't answer my question i will simply hang up and that is what i did. Got a call from Hamze this morning, Saturday, February 17, 2024 and it was totally a different experience. He was honest, very knowledgeable and gave me direct answers plus alternative solutions. It was a pleasure to talk to Mr. Hamze and will keep our connection today, tomorrow and through the completion of our goals.Read MoreRead Less
Matt Vitale
Courtney was a pleasure to work with! She values getting the job done for her clients promptly and that everything moves smoothly. Very welcoming personality and would absolutely love to work with her again in the future!!
Tyshea Olive
Nadis have left me feeling very pleased. He contacted be to offer a refinance deal. He was patient with me as I attempted to understand all my options. He communicated them clearly. He was patient with me and my husband for two days as we decided what we wanted to do. He offered me various ways to use the equity in my home. He followed with up with all my questions timely. His personality ...Nadis have left me feeling very pleased. He contacted be to offer a refinance deal. He was patient with me as I attempted to understand all my options. He communicated them clearly. He was patient with me and my husband for two days as we decided what we wanted to do. He offered me various ways to use the equity in my home. He followed with up with all my questions timely. His personality is why I continue to use Rocket Mortgage as my Lender. He deserves 10 stars but I can only give him 5. Because if agents like Nadis I can say I will use Rocket Mortgage to make my second buy.Read MoreRead Less
Beatrice Reyes
Lucas was amazing! He made everything really simple and rolled with the punches through three offers! We would highly recommend Lucas to anyone who wants a smooth process of getting your new home! Thanks again Lucas for everything!