Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Keith Obert
Brian was a great help in our re-fi. He answer our questions promptly. He kept us informed.
Ralph King
Was very satisfied with BRAIN, was very helpful and answered any questions I had
Stanley Targia
Anthony was very helpful and was there when i need help
Hannah Bianco
Blake was super helpful. He took the time to explain every aspect of the process and make sure we had all the information to make an well-informed decision. Thank you!
Dink
Stephanie was awesome from start to finish. She explained everything clearly and all your options. Walks you through the process. Any questions she responds quickly, even on weekends. She has been great from start to finish. Professional, knowledgeable and a down to earth person. She is there to make your life better and so happy I had her working my loan.
ej harpham
Marlon excels at customer service. I could only wish all people I communicate with were so quick to respond and follow up with phone calls. He quickly adjusted information as we narrowed down what I was looking for in a loan.
RAMONA Vazquez
I would highly recommend working with Sundos for any of your needs. I was hesitant about calling and trying to get a loan to go up my house due to previous customer service not helping me understand my options. Sundos was very helpful in helping me and letting me know what steps I had to make and telling me about the better options for me.
Nick Board
Brad was incredible to work with throughout my mortgage process. From the very beginning, he stayed on top of everything and made what could have been a stressful experience feel smooth and manageable. He was always responsive, clear, and genuinely helpful.

What I appreciated most was how easy he was to work with. There was never any pressure, just honest guidance and support so I could make the ...Brad was incredible to work with throughout my mortgage process. From the very beginning, he stayed on top of everything and made what could have been a stressful experience feel smooth and manageable. He was always responsive, clear, and genuinely helpful.

What I appreciated most was how easy he was to work with. There was never any pressure, just honest guidance and support so I could make the best decisions for myself. That made a huge difference.

If you are looking for someone who is reliable, knowledgeable, and actually cares about your experience, I highly recommend Brad.Read MoreRead Less
S.L
No lo recomiendo en lo absoluto soy una persona seria y definitivamente no me gusta que jueguen con mi tiempo soy una persona ocupada me dejo esperando por días sin decirme nada .eso habla de su profesionalismo.
Jose Flores
Reply from Jose Flores:

Hola S.L. ,

Gracias por tomarse el tiempo de dejarnos una reseña. En Rocket Mortgage, nos enorgullece enormemente brindar un servicio de alta calidad, en el que nos tomamos muy en serio nuestra integridad. Lamento si hubo alguna ocasión en la que podríamos haberle asistido mejor.

No hemos podido localizar su expediente, pero sin duda queremos asegurarnos de que sus inquietudes sean atendidas. ...Hola S.L. ,

Gracias por tomarse el tiempo de dejarnos una reseña. En Rocket Mortgage, nos enorgullece enormemente brindar un servicio de alta calidad, en el que nos tomamos muy en serio nuestra integridad. Lamento si hubo alguna ocasión en la que podríamos haberle asistido mejor.

No hemos podido localizar su expediente, pero sin duda queremos asegurarnos de que sus inquietudes sean atendidas. Por favor, comuníquese nuevamente con el departamento de Relaciones con el Cliente al 313-782-8714 si desea conversar más a fondo sobre este asunto."Read MoreRead Less

Karina Klein
Andy was a pleasure to work with. He is patient, knowledgeable, kind, and efficient. He quickly responded to my million texts and explained things in a way I could understand; and I asked a lot of questions! Andy explained our options very well and it was clear he recommended the type of loan that made the most sense for us. We not only got some cash back, but also paid off our car! Andy was a ...Andy was a pleasure to work with. He is patient, knowledgeable, kind, and efficient. He quickly responded to my million texts and explained things in a way I could understand; and I asked a lot of questions! Andy explained our options very well and it was clear he recommended the type of loan that made the most sense for us. We not only got some cash back, but also paid off our car! Andy was a pleasure to work with and we highly recommend him as an advisor and all-around mortgage expert. If you need to take out a new mortgage or re-finance your current one, go with Andy because you can’t go wrong!Read MoreRead Less