Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Elena Mendenhall
Richard was very knowledgeable and helpful when it came to me refinancing my home and being approved for a loan so that I can pay off all of my credit card debt and have just one monthly payment (that is lower than the amount I had to pay to make my credit card payments each month). He helped me navigate the process so that it was smooth and convenient, and everything was handled very quickly - ...Richard was very knowledgeable and helpful when it came to me refinancing my home and being approved for a loan so that I can pay off all of my credit card debt and have just one monthly payment (that is lower than the amount I had to pay to make my credit card payments each month). He helped me navigate the process so that it was smooth and convenient, and everything was handled very quickly - right before the holidays, too! This has alleviated a huge amount of stress, as I felt like I was constantly making payments just to stay afloat, rather than get ahead and get my debt under control. Thank you, Rick! The impact this will have on my everyday stress level is immense, and I’m so appreciate of your guidance and help!Read MoreRead Less
Sha Rhonda Billups
I’ve worked with Justin on my original home purchase in 2020 and recently on a home equity loan, both times the process was smooth, Justin was always available to answer questions as well as continued to keep me updated on the process up to closing. When I’m ready to purchase my next home I’ll definitely be in contact with him. Thanks Justin for always providing great service and an excellent ...I’ve worked with Justin on my original home purchase in 2020 and recently on a home equity loan, both times the process was smooth, Justin was always available to answer questions as well as continued to keep me updated on the process up to closing. When I’m ready to purchase my next home I’ll definitely be in contact with him. Thanks Justin for always providing great service and an excellent experience.Read MoreRead Less
Kwabena Asante
Dorian was a joy to work with! It was my first time buying property and Dorian walked me through the process and made sure I understood all the various steps I was going through. Dorian was so good that he was the reason I decided to work with Rocket Mortgage; compared to the competitive bankers I was talking to, Dorian shined above them.
David Nguyen
Deidre was awesome! She helped guide my client & I through the lending process and oversaw the whole transaction. We were able to close on time even though we had a small hiccup. Deidre & her team were on the ball and helped us get over the this hiccup and we ended up closing on time.
Michael Cruz
Shmuel was fantastic through this whole process! my wife and I had tons of questions which shmuel answered in a way that we could understand, and he make sure not to end the conversation without making sure we fully understood!!!!!
So far so good I think we made a good choice in picking Rock and mortgage and a lot of it had to do with a great loan rep who is very knowledgeable about his job!!!
Madeline McElaney
Cass has been instrumental in helping my real estate transaction run smoothly and close on time. I am the realtor representing the seller and he is helping the buyer finance the purchase. He proactively reached out to me on day one to introduce himself and make sure that I knew who to talk to if anything came up. I have had a few questions along the way and Cass has been just a text or phone ...Cass has been instrumental in helping my real estate transaction run smoothly and close on time. I am the realtor representing the seller and he is helping the buyer finance the purchase. He proactively reached out to me on day one to introduce himself and make sure that I knew who to talk to if anything came up. I have had a few questions along the way and Cass has been just a text or phone call away and replied within minutes. This is customer service above and beyond what I typically see from a lender. It gave me great piece of mind throughout the transaction. Thanks Cass!Read MoreRead Less
Amy Burrell
Mario is the best. He provided me the tools needed to improve my credit score to qualify for my refinance loan. He stayed in contact with me during the process to ensure that I understood the process. Mario was very supportive and helpful. I’d recommend him to anyone.
Breon Brooks
Matt was OUTSTANDING! He really made sure he kept in contact with updates and just making sure things were still going well. Matt also helped me keep my head up when things were not going the way I wanted. In the end Matt and his team was the absolute best! I don't think I would've closed with out him. So, Thanks Matt! You are the absolute best man!
Olivia Arteaga Feregrino
Emma es excelente, muy profesional, completamente sabe lo que hace. Du guia me ayudó mucho mas allá de lo que pense
Bill Steinmetz
We attempted to get a home equity loan in order to finance the purchase of a condo in another state. It was somewhat awkward because of the distance between the two properties. Dimitry lead us through all the hoops required to show proof of funds. His patience was boundless. So even though the sale proved to be not possible, we will certainly return to Dimitry if the opportunity arises again.