Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Bobby Gibson
Jettsen did us a very good job as we no zero complication with the process of buying a vacation home. We would recommend him to anyone buying a home.
Jessica Purkey
Cynthia was absolutely wonderful throughout the entire process. I am inexperienced in the area as well as have limited free time during work hours. Cynthia took the time to explain everything, was extremely patient and professional with everything and really went above and beyond throughout the entire process. I greatly appreciate her.
Cindy Dunn
We could not be happier. She was bombarded with questions from us, and she always made time to ensure we understood every step in the process. Hightly recommend.
C Silver
Angelo was responsive to all of our needs during the entire process. The underwriting portion is never easy, and Angelo made sure he communicated all of the pertinent information to us and the underwriter to get the loan approved.
Regina Plylar
Dan with Rocket Mortgage did a great job at walking us through every step of the process. He made it quick and easy on our part. Dan kept us informed of where we were in the process at all times and shared updates often. Was available via call, email, and text at times convenient for us. Highly recommend!
Jennifer Foster
Paula was amazing! She listened, answered any questions and understood exactly what we were looking for. The process was quick, easy and smooth. Thank you Paula, we will be back if we ever need anything else.
Dan Hartsfield
Kent was highly recommended by Schwab. And I observed why he has such high marks. Well deserved. Professional. Responsive. He was a pleasure to work with.
Nikki Szymanski
I was not very happy with Rocket, my settlement was delayed a day. Second, I spoke with 5 different people about my loan. Third, I wanted my car loan paid off, but it wasn't. I don't know what the issue was. This was the second time I used them; the first was fine.
Eric Brevik
Reply from Eric Brevik:

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and ...Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and structure, while our processing team will assist you with the underwriting requirements as the loan progresses. Please let me know if there is anything, I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust”Read MoreRead Less

Grace Elliott
Rosie was an outstanding resource throughout my home buying journey!! As a first-time homebuyer, I appreciated her knowledge of the process and her patience in answering all of my questions, no matter how many I had!
She took the time to explain everything in a way that made sense to me.
I would highly recommend working with Rosie to anyone looking to purchase their first home!
Kayla Birchfield
Alex was great to work with and helped us close in 15 days! He was friendly and supportive.