Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

William Allison
Natalia was excellent during the whole process. Due to my own circumstances, I had a need to delay the start of my home equity loan for a few months. Natalia followed up with me monthly to get status reports. When I was ready to begin, the process went smoothly and professionally.
Karen Schneider
Katlyn is very helpful, extremely efficient, and friendly. Would recommend her assistance to others looking to work with Rocket mortfage
Cassandra Pitts
Kassem was so patient and attentive as we worked through the loan process for well over six months, he was supportive answering questions and phone calls. He was able to explain things and ways I could understand. I would absolutely give him five stars and recommend him!!
DeLori Trice
Franco, was able to answer and clarify any questions I had throughout the process. However, I wasn't too please with the constant request of additional items (seemingly every few weeks), I was not expecting the process to take months and then once everything was finalize a whole additional week to receive electronic funds. I have worked with companies before that provide electronic deposit and ...Franco, was able to answer and clarify any questions I had throughout the process. However, I wasn't too please with the constant request of additional items (seemingly every few weeks), I was not expecting the process to take months and then once everything was finalize a whole additional week to receive electronic funds. I have worked with companies before that provide electronic deposit and have never had the experience of up to 5 business days to receive the funds especially when I was advised twice that the funds would be in my account next day after 3 days grace period once transactions are closed.Read MoreRead Less
Patrick McCollian
Justin was great helping us buy a property out of state, with a few weeks to close I found out I had to change the mortgage from a family home to a rental, I was in a panic but Justin said "its not a problem " we closed on time with mortgage restructured as a rental , highly recommend
John Martin Karakash
Very helpful and responsive! Would highly recommend him and hope to use him again if interest rates come down.
Bill Edwards
Very good i was quite satisfied with my home loan and it was a great experience for my family so kudos to you and thanks for your help with the house we were very pleased with your service thank you so much
Kelly Wright
Very knowledgeable and easy to work with. This is my third time using Rob. He’s the best!
S D
Tina was wonderful to work with! She made us feel so comfortable & taught us so much throughout the process. Responses were quick & she answered all of our questions thoroughly & in ways that were easy for us to understand as first time homebuyers. We highly recommend her to anyone who wants someone dependable & trustworthy on their team!
Daniele Paolo Scarpazza
Jimmy was a pleasure to work with: knowledgeable, corteous and straight to the point. We had a very tight schedule, and Jimmy was able to get us a pre-approval basically the same day. He handled quickly and accurately all the steps in the first half of the mortgage origination process, till he handed us off to the next specialist. We closed on the new home without surprises and we are happy about ...Jimmy was a pleasure to work with: knowledgeable, corteous and straight to the point. We had a very tight schedule, and Jimmy was able to get us a pre-approval basically the same day. He handled quickly and accurately all the steps in the first half of the mortgage origination process, till he handed us off to the next specialist. We closed on the new home without surprises and we are happy about Rocket.Read MoreRead Less