Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Oreoluwa Alatishe
Throughout this whole process, Dan was patient, helpful, and super responsive. He kept checking in and ensuring everything was running smoothly as well as answering any questions we had. Thank you so much Daniel!
Darrell Obermeyer
Mike and the team at Rocket have been a pleasure to work with, Mike was knowledgeable and responsive, even when I was calling at odd times.
I would definitely recommend Mike and his team if you need a Refi or Mortage. Great Experience....
Anthony Claycomb
A+ service loan went smooth. Would very much recommend Jesse with any of your future needs!:)
James Trice
I would give this gentleman 10 stars but five is the limit very professional in his work and answers all the question of your concerns and solve any issues you have in the process of your financing a home 5 stars
Nicole Erwin
Drew was so helpful in our home buying process! He went above and beyond for us, and the entire process was truly so easy. He answered every question I had, and always made himself available for us. I purchased my first home a couple of years ago using a local broker, and it took probably twice as long, and was way more work for me personally. Drew and Rocket Mortgage were quick, easy to work ...Drew was so helpful in our home buying process! He went above and beyond for us, and the entire process was truly so easy. He answered every question I had, and always made himself available for us. I purchased my first home a couple of years ago using a local broker, and it took probably twice as long, and was way more work for me personally. Drew and Rocket Mortgage were quick, easy to work with, and I would 100% recommend to anyone purchasing or refinancing.Read MoreRead Less
Ralph Welborn
Very helpful, very professional & got the job done.
Kecia Haynes
Dena worked with me to refinance my home. I called on a whim, I was beginning to feel the weight of things piling up and I knew wanted relief… Dena walked me through the process to get me to my final goal. I’m so grateful.
Jose L-Vega
Working with Crystal was an utter pleasure and I am incredibly grateful for her level of care, attention to detail, and level of service. I have bought previous homes with other loan officers and not one holds a candle to Crystal, the process was extremely smooth and the communication was second to none... excellent! If you are a real estate agent looking to grow your business with a true ...Working with Crystal was an utter pleasure and I am incredibly grateful for her level of care, attention to detail, and level of service. I have bought previous homes with other loan officers and not one holds a candle to Crystal, the process was extremely smooth and the communication was second to none... excellent! If you are a real estate agent looking to grow your business with a true professional Crystal is your person and if a buyer/refinance client Crystal will walk you through the process and make you feel at ease as she leads you with confidence and reassurance. I was concerned because I was purchasing a condo and never had gone through that process but Crystal ensured that the condo would pass lender requirements prior to extending an offer ensuring peace of mind. Again I can go on and on about how great Crystal was but please do not hesitate to reach out to her yourself and I promise you will not be disappointed.


Trabajar con Crystal fue un placer total y estoy increíblemente agradecido por su nivel de cuidado, atención a los detalles y nivel de servicio. He comprado casas anteriores con otros oficiales de crédito y ninguno se compara a Crystal, el proceso fue extremadamente fluido y la comunicación fue insuperable... ¡excelente! Si usted es un agente de bienes raíces que busca crecer su negocio con un verdadero profesional, Crystal es su persona y si es un comprador/cliente de refinanciamiento, Crystal lo guiará a través del proceso y lo hará sentir cómodo mientras lo guía con confianza y seguridad. Estaba preocupado porque estaba comprando un condominio y nunca había pasado por ese proceso, pero Crystal se aseguró de que el condominio pasaría los requisitos del prestamista antes de extender una oferta para garantizar mi tranquilidad. Nuevamente, puedo seguir y seguir sobre lo genial que fue Crystal, pero no dude en comunicarse con ella usted mismo y le prometo que no se sentirá decepcionado.
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George Darmis
One great big Help!!!
Very educational and understanding the nature of the job!
Steven White
Maggie Herrinton-Cox terminated our chat session after asking if I had further questions yet didn't answer my questions. I left feedback on our chat yet 2 weeks have now past with no further contact from her nor Rocket Mortgage. However; I have now started receiving unwanted solicitations from Rocket Mortgage in the mail.
Maggie Herrinton-Cox
Reply from Maggie Herrinton-Cox:

Dear Steven,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given...
Dear Steven,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.
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