Kyle did an excellent job. He always did what he said when he said he would. Always very prompt on phone appts. and helped and explained everything so you could understand it. Great man to have.
Dewayne Oliver
Dewayne Oliver
551
The process was very smooth during my experience with refinancing my home through Rocket Mortgage. Tyler and his staff did an excellent job ensuring my needs were taken care of by his staff during my mortgage loan completion. Thanks, Tyler
Kim Graham
Kim Graham
551
Thank you for your kindness and patience, you've helped me and made me feel valued when my own current bank seemed not to care. Dean is very knowledgeable in his area of expertise and advised me what to do and it worked,now I'm on a roll with my refi. Again thank you Dean
Don Wolfe
Don Wolfe
551
This was not our first rodeo and working with Mary was an absolute pleasure. Always available to answer questions and very personable. She came through for us in the clutch and helped us purchase our forever home. HIGHLY RECOMMENDED!!
Denise Winburn
Denise Winburn
551
I was just researching to see if I would be able to do a home equity loan. Ms. Patel call my phone and help answer my question n got the process started. It was so easy n fast. I`m so impressed with this company n Ms. Patel. She was amazing n very helpful as well as knowable. I really appreciate her customer service skills they were outstanding as she was!!!!! Best experience ever.Thank you ...I was just researching to see if I would be able to do a home equity loan. Ms. Patel call my phone and help answer my question n got the process started. It was so easy n fast. I`m so impressed with this company n Ms. Patel. She was amazing n very helpful as well as knowable. I really appreciate her customer service skills they were outstanding as she was!!!!! Best experience ever.Thank you sooooo much!!Read MoreRead Less
Stella Camacho
Stella Camacho
551
Excellent customer service. Explained my credit rating as it was currently and advised and guided me on how to increase my credit rating. Within 2 weeks I was able to increase my credit rating by 51 points by following Roberto's instructions on payoffs. Greatly appreciate the time taken to help me through the process.
ZaLynn Cummings
ZaLynn Cummings
551
Kory is absolutely FABULOUS! He answered all of my questions and told me what my best course of action is at this at this time. He said we need to wait. Now is not the right time. I LOVE THAT! I am going to work on some things and then if we decide to it, I will definitely call Kory. 😄😄
Justin Anderson
Justin Anderson
551
Lucas was a great partner to work with. We ran into some difficulties with financing at one point and he had lots of solutions and options to make sure our client was able to close. Thank you, Lucas, for your help!
Brenda Scriber
Brenda Scriber
551
Rocket Mortgage is fortunate to have Brent on their team!!! He was professional, kind, knowledgeable, and a very pleasant person to initially speak with!!!!! He kept me informed and my realtor said he was one of the nicest persons she has ever worked with in her over 20+ years! Sincerely, Brenda Scriber
Jamil Keller
Jamil Keller
551
I wanted to send a commendation out to Daniel his work on my morgage account was absolutely perfect. He was professional, smart, and very informative; unfortunately Rocket Morgage did not offer the FHA203k that works best for us but I considered your company even without the program we wanted very seriously because Daniel was so absolutely amazing with following up giving positive feedback when I...I wanted to send a commendation out to Daniel his work on my morgage account was absolutely perfect. He was professional, smart, and very informative; unfortunately Rocket Morgage did not offer the FHA203k that works best for us but I considered your company even without the program we wanted very seriously because Daniel was so absolutely amazing with following up giving positive feedback when I was discouraged and making us feel like the most important people to ever buy a home. He is definitely an asset to your company. His attitude along with his knowledge and personality made it very difficult to decline our offer; The bar has been set very high and has not been matched. Thank youRead MoreRead Less
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