Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Alexandra Parzuchowski
We can't thank Aaron enough for the incredible job he did helping us through our home buying journey. From the very first conversation to closing day, he went above and beyond to make the entire mortgage process seamless and stress-free.

Aaron was responsive, knowledgeable, and genuinely invested in helping us find the right loan for our situation. He took the time to walk us through every step, ...We can't thank Aaron enough for the incredible job he did helping us through our home buying journey. From the very first conversation to closing day, he went above and beyond to make the entire mortgage process seamless and stress-free.

Aaron was responsive, knowledgeable, and genuinely invested in helping us find the right loan for our situation. He took the time to walk us through every step, answered all of our questions, and made sure we always knew what to expect next. Buying a home can be overwhelming, but Aaron's patience and expertise gave us so much confidence throughout the process.

What really stood out was how proactive he was. He anticipated potential issues before they became problems and kept everything moving smoothly and on schedule. It's clear he genuinely cares about his clients and takes pride in delivering a great experience, not just closing a loan.

If you're looking for a mortgage lender who is professional, communicative, and truly has your best interests at heart, we highly recommend Aaron. We couldn't have asked for a better partner in this process!Read MoreRead Less
Omar Lopez
Lawrence was great to work with and was very responsive!
w hall
Zachary was awesome to work with. He explained everything clearly, and was very patient with us as we went through the process. Fantastic job!
Debbie Olson
From first contact with Rosie she respectfully kept in contact with me to encourage me on my home search and make sure we were in the ready to act position once we found the one! Once we were ready to submit an offer Rosie made sure we hit the milestones and communicated with us all the way through. We were ready to close with no stress. Excellent Experience from start to finish.
Tameeka Anthony
He addressed my issue in a timely manner and quickly raised my credit score to get me approved for a loan. He told me step by step what I needed to do. He made this experience stress free. I highly recommend Ryan
Tameeka Anthony
Responds promptly and addressed my issue very quickly. He told me the precise steps I needed to take to get my loan approved. He made everything stress free. I highly recommend Ryan
Mike Shane
Five stars plus!!!!

Hank was great. He listened and advised me through the whole process. Thanks, Hank!
Hilary Iacobucci
Easy to do and know what I needed to do, it was a great process.
Cody Bettinger
Ryan has been amazing ever step of the way. I first got in contact with him back in April 2026 when we were just kicking the idea around of selling our current house and purchasing a new one. He stayed engaged with me every step of the process and frequently followed up to see how things were going. We sold our house at the beginning of July and got an offer accepted on a new house within a day. ...Ryan has been amazing ever step of the way. I first got in contact with him back in April 2026 when we were just kicking the idea around of selling our current house and purchasing a new one. He stayed engaged with me every step of the process and frequently followed up to see how things were going. We sold our house at the beginning of July and got an offer accepted on a new house within a day. He has kept me informed, up to date, and educated on what needed to be done and when, and it went unbelievably smooth! THIS MAN DESERVES A RAISE!Read MoreRead Less
Isabella Burke
Overall, I had a positive experience at the beginning of the loan process. As first-time homebuyers, we had a lot of questions, and he always seemed available to answer our calls and explain things. We appreciated how accessible he was early on and felt supported getting started.

As the process progressed, however, the experience became more frustrating. I'm not sure if his workload increased or ...Overall, I had a positive experience at the beginning of the loan process. As first-time homebuyers, we had a lot of questions, and he always seemed available to answer our calls and explain things. We appreciated how accessible he was early on and felt supported getting started.

As the process progressed, however, the experience became more frustrating. I'm not sure if his workload increased or what changed, but communication became less clear and less consistent. Since this was our first home purchase, we relied heavily on the explanations we were given. Unfortunately, there were several instances where the way things were explained led to misunderstandings on our end.

One example was the seller concessions. We understood throughout the process that the remaining seller credit after closing costs could be applied elsewhere within the transaction. It wasn't until the week before closing that we learned the remaining amount would instead need to be handled by reducing the purchase price. While I understand the guideline now, I wish that had been communicated much more clearly from the beginning, as it caused unnecessary stress and confusion.

There were also several times when I reached out for updates and was told everything was on track or that something would be checked on, but then another member of the team would contact us about that same item, or we would have to follow up again to make sure it had been addressed. It often felt like we were piecing together updates from multiple people rather than receiving consistent communication from one point of contact.

I appreciate the help we received and know buying a home is a complicated process. My biggest suggestion would be to provide clearer explanations, especially for first-time homebuyers, and to be more proactive with communication throughout the process. That would have made the experience much less stressful.Read MoreRead Less
Odeh Farha
Reply from Odeh Farha:

“Dear Isabella,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for...“Dear Isabella,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.”Read MoreRead Less