Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Chanel Poole
As if buying a house isn't stressful enough... I had hit a few hiccups along the way with the home I have recently closed on. Frank was assigned my case in the middle of it all. He was kind, personable, amicable, and well rounded in knowledge. Frank took his time to answer all my calls, texts and emails. He took the time to answer my questions and address my concerns the best he possibly could; ...As if buying a house isn't stressful enough... I had hit a few hiccups along the way with the home I have recently closed on. Frank was assigned my case in the middle of it all. He was kind, personable, amicable, and well rounded in knowledge. Frank took his time to answer all my calls, texts and emails. He took the time to answer my questions and address my concerns the best he possibly could; even if they probably should have been addressed to an attorney. However, it being my first time buying a home there was a lot I did not know, wasn't sure who to ask or how to go about certain situations. It was stress beyond belief but Frank was so helpful! He ensured he could give the best advice and knowledge possible to help me. He constantly kept me updated on the process and what was going on, on the banking/loan end of things. He was very concerned about what was best for me as the client/costumer. He is a true and perfect example of what costumer service is about. I loved the entire team but Frank really did make this process less stressful. If you can pick whom to work with from Rocket Mortgage I highly recommend Frank, and will say I hope to have Franks assistance in the future when buying a home. :) Overall if I could rate more than just 5 stars I 100% would. Thank you for everything Frank!Read MoreRead Less
Stanley Mickus
It was an absolute pleasure working with Chris on our recent purchase of a home for my buyers. Always responsive and knowledgeable, Chris provided us with anything we needed in a very timely manner. The transaction went smoothly from start to finish and Chris was always there when we had a question and provided an answer right away! I look forward to working with Chris again.
Debi Parker
Terry was very helpful and always available to answer any questions.
Courtney Brooks
Matt is undoubtably the BEST person ever to help with anything pertaining to mortgage refinancing!! He is so knowledgeable and was so patient and understanding of my wants/needs and concerns. He was absolutely the best help!!! Anyone who is thinking about refinancing, please reach out to Matt!!!
Jeromey Winsett
Victoria has gone above and beyond and has been there for every little question. . She is always been so amazing. I can’t thank her enough.
Chance Hill
Craig helped me with my recent home purchase. He was awesome to work with and answered any questions I had in a timely manner. He helped make the home buying process a lot easier.
Tracy Roberson
Jake was very professional, friendly and knowledgeable. He was available to answer any question that I had. I loved working with him during this process.
Angela Franklin
Working with Daryn was amazing. Not only was he helpful, but he didn’t make me feel bad because of my current credit rating. He reassured me that he could help me accomplish my home buying goals and gave me a step by step process on things that needed to be done in order to start moin the right direction. Thank you so much for all your help!
Peggy Harmon
Andre was very personable and knowledgeable. I would highly recommend working with him.
Asit Baxi
Very helpful and translate everything with patience.so nice….