Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Mike Stoto
Roberto made a huge difference in fixing a credit dispute. Very professional and responds quickly
Michael Forman
It was the worst experience we ever had with Rocket Mortgage by using Julian. It got so bad that we had to use his boss Aaron to complete our refinance. I would never use Julian again.
Julian Alqastoma
Reply from Julian Alqastoma:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you. I ...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you. I understand that you spoke with our Senior Research team regarding your concerns. Please know I will be available if given the opportunity to re-earn your trust in the futureRead MoreRead Less

Deisy Torres
Great person to work with! Made everything go smooth.
Brooke Rau
Jimmy was kind, patient, and knowledgeable. He was so easy to work with! Thank you!
Phyllis Chance
Great to work with! Elisa got the process started very promptly and answered many questions for me from the beginning, I would definitely recommend Rocket Mortgage
Teresa Cruz
Seth was amazing! Great communication and quick responses! Super personable as well. Didn't feel pushy and very well informed. Thank you Seth for everything!
P. McG
David is top-shelf! He is very concerned and diligent in his assistance with mortgage matters; we could not be MORE pleased! We have already referred him!
Patrick Becker
Wingyee is very helpful and great at keeping me updated. Even when there wasn't an answer to a question, she let me know that she was still on it and working for an answer.
Conor Peckham
Alex was super helpful. She was able to drop our interest rate in our original loan by 1.5% bringing our monthly payment in refinance lower by $200 a month. It's taken a huge stress off.
Wade Schnitzer
zach was great, helpfull, informative knowledgeable and always got back to me, in a timely n
manner, and around fun to talk to, just a good guy