Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Tim Colicchio
Monica was very friendly, professional, understanding and mostly importantly... Very Helpful and we thank her very much.
Mike McDonald
Laura was great to work with. She stayed on top of everything, and I would definitely refer my friends and family to her!
Rodney Kennedy
Daniel was amazing throughout the entire mortgage process. He was incredibly patient, knowledgeable, and always took the time to explain everything clearly, which made the whole experience feel extremely simple and stress-free. I truly appreciate all of his help and guidance and would highly recommend Daniel to anyone looking for a mortgage lender.
Christopher Cocke
Michelle has been awesome with the assistance in getting updated information to reporting bureaus! Kudos!
Theresa Holby
Ryan made things so easy. Great guy and so very helpful! Thank you for all of your help Ryan. Will definitely recommend Rocket Mortgage and you to all of my family and friends.
James Carpenter
Matt was Amazing to work with! he Always kept me informed even when the information was not greatest of information. I will always look to Matt on my future transactions!
Travis Snarr
This person slowed my closing by 2 weeks, caused many problems with paperwork due to mistakenly starting the process under just myself, not my wife and myself. Took a better specialist a lot of work to undo what she did wrong
Natalia Valderas
Reply from Natalia Valderas:

Dear Travis,

I wanted to respond to your review first, by expressing my regret in falling short of meeting the expectations we initially discussed, and second, to stress that it was not my intent to leave you feeling this way. As a Licensed Expert it is my top priority to set my clients up for success. I truly apologize if there was an opportunity where I could have better assisted you or ...
Dear Travis,

I wanted to respond to your review first, by expressing my regret in falling short of meeting the expectations we initially discussed, and second, to stress that it was not my intent to leave you feeling this way. As a Licensed Expert it is my top priority to set my clients up for success. I truly apologize if there was an opportunity where I could have better assisted you or provided you with a better explanation in the end. I assure you that I am certainly here for you in the future.
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john grasso
Myles was always professional, available for consultation, courteous, and knowledgeable. If he couldn't answer a query immediately, he would always get back to me w/info I had questions about.
Kim Latson Harja
Chris made the experience seamless. He communicated frequently on the options for our refi and status along the way. It was a smooth process from beginning to end!
Belinda Chessman- Wilson
Blake was very knowledgeable, courteous and helpful with my refinance. I really appreciated all of his help.