Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Juana Parillon
Mario is one of the most experienced agents I have ever worked with. Not only was he knowledgeable and incredibly professional, but he always responded in a timely manner with accurate information. My experience was nothing short of five stars. I would recommend Mario to anyone seeking top tier service. Thank you Mario!
Adenna McKay
Hunter was amazing and made the process easy. I appreciate her professionalism and kindness. Thank you!
L J Dolin
Jon is a five star general in his field. His longevity with Rocket Mortgage Company was inspiring to me. His friendly personality and industry knowledge and expertise were worth me holding onto as his client. He heard my stated needs and helped me with a home equity loan and made it as simple and painless as is the Rocket Mortgage way! I highly recommend both Jon Calcaterra and Rocket Mortgage for...Jon is a five star general in his field. His longevity with Rocket Mortgage Company was inspiring to me. His friendly personality and industry knowledge and expertise were worth me holding onto as his client. He heard my stated needs and helped me with a home equity loan and made it as simple and painless as is the Rocket Mortgage way! I highly recommend both Jon Calcaterra and Rocket Mortgage for all of your mortgage needs!Read MoreRead Less
Kelly Majetic
Although Danny reached out to me initially, I was interested in what he had to say; however, I was disappointed in that he didn’t live up to what he said - I had specifically asked several times about increasing the $ amount and he said sure no problem even telling me how much it would increase my payment. But did not get the amount I requested with zero explanation of why from him or any other ...Although Danny reached out to me initially, I was interested in what he had to say; however, I was disappointed in that he didn’t live up to what he said - I had specifically asked several times about increasing the $ amount and he said sure no problem even telling me how much it would increase my payment. But did not get the amount I requested with zero explanation of why from him or any other person who contacted me when he was “out of office “ the many times I reached out to him.
I’m disappointed in the entire process - considering how much equity I had built up and that they initiated the “loan”.Read MoreRead Less
Danny Blade
Reply from Danny Blade:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through ...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Tony Le
I had an excellent experience working with Christine. She was always quick to respond to calls and emails, took the time to clearly explain all of my loan options, and consistently followed up to make sure everything stayed on track. Her personable and professional approach made the entire process smooth and stress-free. This was my fifth home loan, and by far the best experience I’ve had. I ...I had an excellent experience working with Christine. She was always quick to respond to calls and emails, took the time to clearly explain all of my loan options, and consistently followed up to make sure everything stayed on track. Her personable and professional approach made the entire process smooth and stress-free. This was my fifth home loan, and by far the best experience I’ve had. I highly recommend her to anyone looking for a knowledgeable and responsive mortgage professional.Read MoreRead Less
Tony Le
I had an excellent experience working with my Christine. She was always quick to respond to calls and emails, took the time to clearly explain all of my loan options, and consistently followed up to make sure everything stayed on track. Her personable and professional approach made the entire process smooth and stress-free. This was my fifth home loan, and by far the best experience I’ve had. I ...I had an excellent experience working with my Christine. She was always quick to respond to calls and emails, took the time to clearly explain all of my loan options, and consistently followed up to make sure everything stayed on track. Her personable and professional approach made the entire process smooth and stress-free. This was my fifth home loan, and by far the best experience I’ve had. I highly recommend her to anyone looking for a knowledgeable and responsive mortgage professional.Read MoreRead Less
Dave Wassam
Kyle made the refinance an absolute easy process. Explained everything in detail from our first conversation. Pros and cons for all options available. Answered all my questions. Very professional but also with care and understanding of my particular situation. No judgment or bias. Just a great experience all around. Always answered phone calls and email correspondence in a timely manner. I ...Kyle made the refinance an absolute easy process. Explained everything in detail from our first conversation. Pros and cons for all options available. Answered all my questions. Very professional but also with care and understanding of my particular situation. No judgment or bias. Just a great experience all around. Always answered phone calls and email correspondence in a timely manner. I appreciate all his dedication to the process. Thank you Kyle.Read MoreRead Less
Michael Olsen
Richard did an excellent job. I have no complaints. I'm very thankful.
Kenny R
Matt is amazing. Hands down. He made the process easy, he also answered all questions quick
Katelyn Christie
Nate was super helpful and very quick to reply and answer questions we had as first time home buyers. He made the home buying process much easier!