Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Angela Jenkins
Simon Zlatevski was incredibly helpful and patient. His professionalism and positive attitude made a huge difference in moving my loan along. It was a fantastic experience. Thanks again Simon I will highly recommend you to my friends.
Sandra Mccullough
Austin Johnson is an exceptional lender who gets deals done seamlessly and fast. His attention to detail and proactive communication made our home purchase completely stress-free. He’s professional, responsive, and always one step ahead in the process. We couldn’t have asked for a smoother lending experience!
Tatyana Novikov
We've been working with Ermal for many years. He is very professional and knowledgeable. The whole refinancing process was easy. Thank you Ermal.
Bob Buchanan
It was an exceptional and easy process!
Richard Sanders
Justin is truly a pro when it comes to the mortgage business. He took the time to explain things in plain English when I wasn't understanding the legal speak. Always updated the progress of the loan. So happy with him and all the other Rocket people I spoke to during the application process. THANK YOU!
Nancy Vineyard
What a gift we were given when Ricardo contacted us. He was professional and very knowledgeable about his product. But the gift came when he chose to know his clients and help them navigate the application process. The key was Ricardo made himself available with patience and clear guidance. It was a pleasure to do business with him.
Bull Dawg Basketball
Sam is an incredible professional who works hard for you.
Jennifer Ruminski
Samantha at Rocket Mortgage was a pleasure to work with. Although she is busy, she always takes the time to return emails, phone calls, texts, or whatever method of communication you decide to use, in a timely manner. She went above and beyond to work with us on our loan. If we had setbacks, she was patient and gave us the time we needed to address the issue. Definitely A++++
Blog Boy
She initially offered a refinance program that would save me about $200 per month on my mortgage, but the closing costs were $16,000. I didn’t feel that was a good deal at all. When I calculated the break-even point, it became clear that there was really no benefit to the offer.

After I expressed my concerns, she presented another option with roughly half the closing costs—around $7,000—but that ...She initially offered a refinance program that would save me about $200 per month on my mortgage, but the closing costs were $16,000. I didn’t feel that was a good deal at all. When I calculated the break-even point, it became clear that there was really no benefit to the offer.

After I expressed my concerns, she presented another option with roughly half the closing costs—around $7,000—but that one only saved $100 per month. Again, on a $3,500 monthly mortgage, that just didn’t make financial sense.

To be completely honest, it started to feel like the focus was more on getting me to sign the deal than on what was truly in my best interest. I do appreciate that she took the time to explore options as I asked, but by the end, it seemed more like she was hoping I’d agree to move forward rather than genuinely trying to help improve my situation.Read MoreRead Less
Dawson Fouts
Max was extremely nice and helpful to getting us taken care of and the loan closed