Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

30CalKing
Smooth and fast process with true professionals guiding you!
Zach Bellizzi
Tito was the loan officer on my listing and was fantastic to work with. He kept me updated throughout the entire loan process and communicated extremely well. I highly recommend him.
Darren Homontowski
Most a good experience overall. John seemed busy and wasn't attentive with me to keep the refinance process moving along. But he was quick to prepare an accurate batch of original paramaters and documents.
Kimberly Granger
Joel is an incredible home loan expert. He gave us several options of how to obtain a second mortgage and detailed the pros and cons of each option. I believe Joel provided excellent service and helped expedite the process for our loan. I highly recommend him and Rocket Mortgage!
fred brown
Kevin was very helpful to me throughout the process any problem or question I had he addressed them and made it so much easier for me.
Jason Smith
My experience with Brenda was not good. Documents were submitted with terms I never agreed to. My loan application was submitted with someone else's financial information. I was instructed to "just sign it and we'll work it out at closing". Not acceptable. I had to get a manager involved and he took over my case.
Brenda McGlory
Reply from Brenda McGlory:

Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you.

We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client Relations at ...Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you.

We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client Relations at 313-782-8714 if you would like to discuss this furtherRead MoreRead Less

Elvis Howard
Ken was amaze throughout that process, keeping us informed and providing the necessary nudge to get things completed, while we navigated the refinance process. He was available when needed and ensured all our questions were either answered or directed to the best person (and/or website) to get the answer(s)/updates needed.
Michael Misoyianis
It was great working with Jacob and Rockey Mortgage. The purchase process smooth and easy. Jake quickly guided us through each step for our loan now we have a beautiful new home. A terrific experience and I highly recommend both Jabob and Rocket Mortgage.
Brooke Simms Harris
Working alongside Larry was an exceptional experience from start to finish. His communication was clear, consistent, and proactive, which made the entire transaction smooth for everyone involved. He & his colleagues handled each step with professionalism and efficiency, ensuring we stayed on track and closed quickly without any issues. I truly appreciated his responsiveness and attention to ...Working alongside Larry was an exceptional experience from start to finish. His communication was clear, consistent, and proactive, which made the entire transaction smooth for everyone involved. He & his colleagues handled each step with professionalism and efficiency, ensuring we stayed on track and closed quickly without any issues. I truly appreciated his responsiveness and attention to detail, and I look forward to working together again in the future.Read MoreRead Less
Frances Lowder
Garrett demonstrates the epitome of "customer service." I felt very secure in the process based on his helpfulness, professionalism, and his "no pressure" approach to the process. The entire Rocket Mortgage team was very professional, responsive, and showed concern that all my questions were answered.