Rocket Mortgage Sales Reviews
Rocket Mortgage Sales' Reviews
John Logston
very nice to deal with and very knowledgable great company.
Rocket Mortgage Sales' Reviews
Sherman Kester
Justin did fantastic, and I'm not sure he takes time off. Any time we had a question, he responded within just a few hours. And while we were in the closing process and needed a little help getting something answered and pushed through, Justin jumped in and helped with that too. He's been fantastic to work with, again.
Joyce Graham
Chad was very helpful in the refinancing of my home. He made sure I had all my questions answered. If there are any changes that needs to be made he'll reach out to me and make sure I was satisfy before the change is made. I'll sure refer anyone I know to him
Richard Green
Jacob professionally answered my questions and ironed out the snags
Richard Peck
Laura was very helpful throughout the process
Tracy Bates Howland
I recently closed two loans with Aaron Hagee from rocket mortgage.
He was professional, polite, very knowledgeable of the different products offered as I did a cash out loan on my primary home and then turned around and bought an investment property. He made the process seamless very easy to deal with always did what he said and followed up every time. I will definitely deal with Aaron again on any future loan I might need.Read MoreRead Less
He was professional, polite, very knowledgeable of the different products offered as I did a cash out loan on my primary home and then turned around and bought an investment property. He made the process seamless very easy to deal with always did what he said and followed up every time. I will definitely deal with Aaron again on any future loan I might need.Read MoreRead Less
Dolores Long
Kyle is amazing! I reached out to him after dealing with other mortgage companies. I have worked with him in the past and he was outstanding yet again securing another loan with him walking me through every single step. You couldn’t find a better and more qualified individual as Kyle!
Ana Beaverhausen
First and foremost, a comfortable experience to what most view as a stressful, uncomfortable process including myself. Jake walked me through the refinance from the moment he picked up the phone. A simple search and inquiry on the internet looking for a VA "cash-out" routed me to Rocket Mortgage and Jake. I had been inundated with offers of refinancing, cash-outs, etc. from multiple lenders all willing to "help" the veteran. The reviews were not favorable of the ones that showed interest towards me so that's when my search started.
All my questions were quickly and efficiently answered. After about 5 minutes into the process, I started to settle down and a positive feeling started to ease my mind. He's good and good at it. It wasn't all business. We got to know a bit about each other which separated him from the typical "salesman" approach. I honestly felt he was there for me.
Again, the process was quick. Having great credit and all my needed paperwork at hand made it easier. (Hint Hint)) After the initial process and moving on to the next step(s) which involved different teams doing their thing, I referred back to Jake for a few questions. Even though his initial job was done, he got back to me in a timely fashion and walked me through my concerns and questions.
If I knew how easy this was, I would of done it a while ago but just hearing the stories in other reviews added to my hesitation. The closing was quicker than expected, the closing was done right at my kitchen table and funds were deposited sooner than estimated.
Thank you to Jake and the rest of the Rocket Mortgage team for making all worth while.Read MoreRead Less
All my questions were quickly and efficiently answered. After about 5 minutes into the process, I started to settle down and a positive feeling started to ease my mind. He's good and good at it. It wasn't all business. We got to know a bit about each other which separated him from the typical "salesman" approach. I honestly felt he was there for me.
Again, the process was quick. Having great credit and all my needed paperwork at hand made it easier. (Hint Hint)) After the initial process and moving on to the next step(s) which involved different teams doing their thing, I referred back to Jake for a few questions. Even though his initial job was done, he got back to me in a timely fashion and walked me through my concerns and questions.
If I knew how easy this was, I would of done it a while ago but just hearing the stories in other reviews added to my hesitation. The closing was quicker than expected, the closing was done right at my kitchen table and funds were deposited sooner than estimated.
Thank you to Jake and the rest of the Rocket Mortgage team for making all worth while.Read MoreRead Less
Jennifer Fehr Warnstedt
Great to work with. Always willing to answer our questions to help us through the process.
Eric Sampson
Jenna was thorough, responsive, and incredibly easy to work with. She made the process clear and presented me with options that made sense. What few bumps in the road there were, Jenna navigated with ease. I will definitely recommend Jenna to friends and family.