Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Martha Smith
Jeff was prompt, attentive and knowledgeable. Awesome customer service!
Kerri Spader
Jill was fantastic. She was the first person I spoke with about buying a house, for the first time in my life. She made the process so painless and kept my mind at ease. Her explanations were wonderful to where I could understand everything in simple terms and she was so supportive. Hopefully you get to work with her!!! :)
Casey June
Excellent communication, was more than helpful throughout the entire process!
Stephanie Sanders
I had a misconception that buying a home for the first time would be extremely stressful, but Jimmy was able to put my mind at ease right from the get go. He took the time to break down every piece of information and was patient when I needed extra help understanding the process. He put in a great amount of time and effort to make this purchase happen and was available to take my calls almost ...I had a misconception that buying a home for the first time would be extremely stressful, but Jimmy was able to put my mind at ease right from the get go. He took the time to break down every piece of information and was patient when I needed extra help understanding the process. He put in a great amount of time and effort to make this purchase happen and was available to take my calls almost 24/7. I would definitely recommend to any buyer!Read MoreRead Less
Rebecca Chamberlain
Tina was extremely helpful in the initial phase, answering all of my questions patiently and working out the best deal for me, and my circumstances. The whoe experience with Rocket Mortgae for being an on-line company was very presonal
Gene Trujillo
Ted got the re-finance process going immediately; he explained all of my options in a concise, straightforward manner and my application was sent within 2 hours. I was able to send Rocket many of the tasks requested the same day. He followed up with any questions I had throughout the process; there weren’t any delays. All told, the entire process - initial information, application, tasks, closing,...Ted got the re-finance process going immediately; he explained all of my options in a concise, straightforward manner and my application was sent within 2 hours. I was able to send Rocket many of the tasks requested the same day. He followed up with any questions I had throughout the process; there weren’t any delays. All told, the entire process - initial information, application, tasks, closing, funding - took less than 6 weeks. This is the most pleasant experience I’ve ever had with a mortgage company. Outstanding service and support from Ted - I’d highly recommend him to anyone seeking an efficient loan expert and company.Read MoreRead Less
Rich Marston
Tara was awesome to work with on my loan. Very professional and attentive with excellent customer service skills. She answered all my questions and walked me through the loan process from start to finish. She made what is often tedious process simple and easy. I would highly recommend her and Rocket Mortgage to anyone seeking a home loan.
Ashtin Norman
Dean helped us to raise my credit score 70 points! I never thought that I could ever get to a point to were I could refinance but after talking with Dean and listening to what he had to say it only took a short time to get us where we needed to be. Thank You Dean!
Robert Clark
Jessica was fantastic! She helped me navigate a cash-out finance. She worked with me to obtain the lowest closing costs and worked through some tricky underwriting issues due to my unique situation. I am very pleased with Jessica & Rocket Mortgage. They have my highest recommendation, thank you!
Sameer Haleem
Jaime was outstanding throughout the entire home buying process. He even took the time to contact the listing agent in order to help us get the home we wanted in a multi-bid situation! He was always available to answer questions or follow up with other departments to ensure our clear to close was received in a timely manner. I will definitely use Jamie again for future purchases!