Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Amanda Hughes
We cannot say enough wonderful things about Geoffrey Geist at Rocket Mortgage.

From the very beginning, Geoffrey treated us like we were his top priority. His energy, enthusiasm, and genuinely positive attitude made what could have been a stressful home-buying process feel exciting and manageable. He was always available, incredibly responsive, and never left us wondering what came next.

Whenever an...We cannot say enough wonderful things about Geoffrey Geist at Rocket Mortgage.

From the very beginning, Geoffrey treated us like we were his top priority. His energy, enthusiasm, and genuinely positive attitude made what could have been a stressful home-buying process feel exciting and manageable. He was always available, incredibly responsive, and never left us wondering what came next.

Whenever an obstacle came up, Geoffrey was already working on a solution. If Plan A didn’t work, he always had an alternate solution ready. His quick problem-solving skills, professionalism, and deep knowledge gave us complete confidence every step of the way.

Beyond being exceptional at his job, Geoffrey is personable, caring, and has a great sense of humor. He made us feel like family instead of just another client, and that made all the difference.

If you’re looking for a mortgage professional who truly cares, works tirelessly for his clients, and makes the entire experience enjoyable, we wholeheartedly recommend Geoffrey Geist. We are incredibly grateful for everything he did to help us become homeowners.

Thank you, Geoffrey, for believing in us and helping make our dream of owning a home come true.

— Jairo & AmandaRead MoreRead Less
Glenn Christensen
Melissa made the whole process of our Re-Fi quick and stress free. She was right on top of everything and worked quickly and effiently. We were able to get the loan to underwriting within 24 hours of when she reached out to us to start the process. Great work Melissa!
James Sage
Leah was great to work with! She was very patient and answered all of my questions. I would highly recommend her.
Laura Wallen
Ed went step by step and communicated well. I really appreciated working with him.
Melissa Vandepolder
The whole process of getting a home equity loan was very easy and convenient. Everything was done online. Steven was very helpful and friendly.
Abebe Gezahegn
Great customer service, knowledgeable, and I am satisfied with his service.
Ronnie Rogers
Todd was Great! He was very helpful through the whole process, kept in contact and made everything go smoothly
Dee Bishop
tyler was professional, and a delight to speak to regarding application. He is thorough, and knows all the correct questions. He stays in contact with you until the application phase is complete.
i would recommend him to anyone who is looking for mortgage information or application.
thank you, personally, Tyler, and God bless america!
Brian Rachmaciej
Tom and Natalie were an incredible team to have behind me in the mortgage process. When there were bumps Tom jumped in after hours and on weekends to guide the mortgage process to closing.
I am grateful and this is my 4th Rocket Mortgage.
I highly recommend selecting Rocket as your mortgage agent. The process is clear and the Rocket team helps you get the endline!
Brian Gatti
Will not accept no for an answer. Continued to call and text despite me saying it was not the right time for me and my wife to refinance. Provided good information on the phone. Just needs to learn to respect boundaries. Number has been blocked and I will be requesting a new agent.
Dan Griffith
Reply from Dan Griffith:

Hello Brian,

Thank you for sharing your experience. My goal is always to provide information and answer questions so clients can make the best decision for their situation. After you mentioned that you wanted to hold off via text, I followed up with a phone call and a text to better understand whether there were any concerns with the specific program and whether there were other options that ...Hello Brian,

Thank you for sharing your experience. My goal is always to provide information and answer questions so clients can make the best decision for their situation. After you mentioned that you wanted to hold off via text, I followed up with a phone call and a text to better understand whether there were any concerns with the specific program and whether there were other options that might be better suited to your needs. I apologize if this felt intrusive in any way, as my intention was simply to ensure you were aware of all available options. I respect your decision and appreciate the time you took to speak with me. If anything changes in the future, please feel free to reach out. Thank you!Read MoreRead Less