I have to admit that I was skeptical. My husband initiated the refinance process with a phone call. I was unhappy that he was giving out personal details with someone we do not know. My husband said that Nancy would be calling me. I immediately balked at talking to her - asking for proof that she was a legitimate agent. Nancy quickly directed me to a website that verified her outstanding ...I have to admit that I was skeptical. My husband initiated the refinance process with a phone call. I was unhappy that he was giving out personal details with someone we do not know. My husband said that Nancy would be calling me. I immediately balked at talking to her - asking for proof that she was a legitimate agent. Nancy quickly directed me to a website that verified her outstanding credentials. Nancy was patient, kind, informed and worked very hard to help us through this process. Nancy provided us with a phone number where we could call her at any time for answers to questions and concerns we might have. My husband and I were pleased with the entire process dealing with Rocket Mortgage - even when the process went beyond the initial contact and we dealt with different representatives. We would recommend Nancy and Rocket Mortgage to our closest friends.Read MoreRead Less
Patrick Fitzsimmons
Patrick Fitzsimmons
551
Kory was very helpful throughout the whole loan process!
Joan Conrey-Sause
Joan Conrey-Sause
551
Christian was very professional and helpful. It was a pleasure speaking with him on the phone as we got my loan process underway. I highly recommend Christian
Patrick Kester
Patrick Kester
551
My experience Rocket mortgage was fantastic
Ray Castagnaro
Ray Castagnaro
551
Kristen was a warm light during the often darkness of qualifying for a mortgage and buying our new home. Patient, professional and friendly, we gave her a pretty short amount of time to get everything done by our desired closing date. Not only did she deliver in plenty of time, we got the best rate and are very happy with our whole experience with Rocket Mortgage. While each person at Rocket was ...Kristen was a warm light during the often darkness of qualifying for a mortgage and buying our new home. Patient, professional and friendly, we gave her a pretty short amount of time to get everything done by our desired closing date. Not only did she deliver in plenty of time, we got the best rate and are very happy with our whole experience with Rocket Mortgage. While each person at Rocket was excellent, Kristen orchestrated everything so that there was no pressure and no stress. I recommend Rocket Mortgage and especially Kristen whole-heartedly.Read MoreRead Less
Terri Trent
Terri Trent
551
Chris was so wonderful to work with! Very efficient and every promise he made was kept. I am completely satisfied and highly recommend working with him!!! Terri
John Powell
John Powell
551
Lisa has been tremendous - on TWO loans within 6 months!!! I bought, then sold a penthouse, then bought a SFR. Her service and expertise is tremendous - John P - State-Certified General Real Estate Appraiser, Broker-In-Charge and loyal Rocket Mortgage client.
Jeffrey Malone
Jeffrey Malone
551
Tiffany took the time to explain our options. She worked every detail to the âTâ. Followed up on several occasions and made our experience wonderful. Thank you Tiffany!
Sharon Hodges
Sharon Hodges
551
Johnie took the time to understand what I was trying to accomplish and explained my options to achieve those goals. He was very polite and professional.
Howard Lord
Howard Lord
551
Tiffany was a great help and made the experience great.
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