Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Emma Skura
We have now worked with Jacki on a refinance and the purchase of three different homes, and I can honestly say there is no one I trust more with our mortgage needs.

Jacki consistently makes what can be a stressful process feel easy, efficient, and seamless. She is incredibly knowledgeable, responsive, and organized, but what truly sets her apart is how deeply she cares about her clients. You never ...
We have now worked with Jacki on a refinance and the purchase of three different homes, and I can honestly say there is no one I trust more with our mortgage needs.

Jacki consistently makes what can be a stressful process feel easy, efficient, and seamless. She is incredibly knowledgeable, responsive, and organized, but what truly sets her apart is how deeply she cares about her clients. You never feel like just another transaction—she treats you like a person and genuinely wants the best outcome for your family.

During our most recent home purchase, we encountered significant challenges with another member of the loan team due to poor communication and a lack of follow-through. Jacki stepped in and handled the situation with professionalism, grace, and urgency. Even when I was frustrated by the experience, she remained calm, proactive, and focused on finding solutions. Her dedication and advocacy made all the difference.

If I could work exclusively with Jacki—or with a team entirely made up of people who share her level of care, communication, and professionalism—I absolutely would. She is the reason we continue to return to Rocket Mortgage, and I would recommend her without hesitation to anyone looking for an exceptional mortgage professional.
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Nancy Hurt
Very patient individual with us old timers and technology. Personable, friendly. And competent.
Anna Moreno
Marc is a knowledgeable agent. He explained the process which made it so easy for me. Thank you
Mauricio Ribeiro
From our very first contact all the way through signing the final paperwork, Evan Chelini at Rocket Mortgage, was on top of every detail. He guided us through the entire process and made sure we closed in a shorter timeframe than we expected.

What stood out most was his honesty and clarity. He took the time to explain all of our options and gave us recommendations we could trust. We never felt ...
From our very first contact all the way through signing the final paperwork, Evan Chelini at Rocket Mortgage, was on top of every detail. He guided us through the entire process and made sure we closed in a shorter timeframe than we expected.

What stood out most was his honesty and clarity. He took the time to explain all of our options and gave us recommendations we could trust. We never felt rushed or left in the dark—just genuinely supported every step of the way.

If you’re looking for a loan expert who is knowledgeable, responsive, and truly has your best interest at heart, I can’t recommend Evan Chelini highly enough.
Thanks to Evan and the whole team for making this important but complex process such a smooth experience!
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Michael Allen
I am extremely thankful for Nicks help through out the process of getting a loan. Even when things looked grim he gave me reassurance and treated me like i was more than a client, he went beyond expectations and was super helpful to understand what i needed and never let an obstacle stay in our way for long. A process that we thought would take longer Nick did it in half the time i thought he ...I am extremely thankful for Nicks help through out the process of getting a loan. Even when things looked grim he gave me reassurance and treated me like i was more than a client, he went beyond expectations and was super helpful to understand what i needed and never let an obstacle stay in our way for long. A process that we thought would take longer Nick did it in half the time i thought he would. He kept constant contact the whole time so i knew where the process was at and made sure that we only moved forward never stayed in place. He was so amazing I even referred my brother in law to him for the best assistance.Read MoreRead Less
Razya Rahim Chowshury
Working with Michael was an outstanding experience from start to finish. He went above and beyond to make our home closing a success. Honestly, this would have been nearly impossible without his support.

What I appreciated most was the time he took to educate me and walk me through every step of the process. He always made sure I understood everything, answered every question with patience, and ...
Working with Michael was an outstanding experience from start to finish. He went above and beyond to make our home closing a success. Honestly, this would have been nearly impossible without his support.

What I appreciated most was the time he took to educate me and walk me through every step of the process. He always made sure I understood everything, answered every question with patience, and guided me with professionalism and genuine care.

Thanks to Michael’s hard work, dedication, and expertise, what once felt like a dream has now become a reality. We are truly grateful for everything he has done and couldn’t have asked for a better lender. I highly recommend Michael to anyone looking for someone knowledgeable, trustworthy, and committed to helping their clients succeed.
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Michael Prine
Tony was able to get me all the info I needed to initiate the loan and kept me appraised of its progress thru the system.
Kavita Gagneja
Working with Andrew was a pleasure from start to finish.very professional and knowledgeable person .highly recommend to anyone looking for a top tier professional.
Kavita Gagneja
Working with Andrew Hujo was an absolute pleasure from start to finish. He is incredibly professional, knowledgeable, and dedicated to his clients. Andrew took the time to listen to our needs and guided us seamlessly through the entire process. His responsiveness and attention to detail gave us complete peace of mind.we highly recommend Andrew looking for a top tier professional.
Jimmy Knight
My wife and I have worked with Nick on multiple loans and have always received excellent service. His industry knowledge and great communication are why we constantly recommend him to our friends and family.