Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Lisa C Henry
I really enjoyed talking to Shakil. He kept me on the phone long enough to show me how he could help. He was very professional and I am so glad I did stay on the line.
Rosa Valdez
So easy to work with, prompt responses.
Sur Phoneman
Horrible communication. Liar and Manipulative
Cheryl
Stephanie started out great but as the process went on and we were required to do some work, she ghosted us. It felt like we were going along with no one to answer our questions. Finally after several calls and emails, we got someone to help us and we are now finally closed. This was a very stressful and confusing process. Communication is key to a successful business relationship and they failed....Stephanie started out great but as the process went on and we were required to do some work, she ghosted us. It felt like we were going along with no one to answer our questions. Finally after several calls and emails, we got someone to help us and we are now finally closed. This was a very stressful and confusing process. Communication is key to a successful business relationship and they failed. In the end it worked out but we have yet to hear from Stephanie with an explanation or apology for her handling of the situation.Read MoreRead Less
Debra Kasen
Angelo provides super service! Was vey happy that we connected with him.
Gpa Standifer
Katrinna was very helpful and friendly
Michael Mayer
Efficient, organized, and working the process very smoothly even with some rescheduling.
Oren Sieff
Working with Greg on our home purchase was an outstanding experience from start to finish. He provided expert guidance throughout the entire process and was incredibly responsive, consistently answering our questions and addressing our concerns—even on weekends. Greg made us feel like he genuinely cared about our success, offering thoughtful, sound advice at every step. We are so glad we had him ...Working with Greg on our home purchase was an outstanding experience from start to finish. He provided expert guidance throughout the entire process and was incredibly responsive, consistently answering our questions and addressing our concerns—even on weekends. Greg made us feel like he genuinely cared about our success, offering thoughtful, sound advice at every step. We are so glad we had him as our home loan expert.Read MoreRead Less
Nabil
Joe is a kind, respectful, and extremely helpful person. He helped secure a mortgage so my family and I could buy a house. I sincerely thank Joe and deeply appreciate him for being such a wonderful person.
K Stuart
Re: my refinance with Rocket, probably the easiest and most streamlined process I have experienced for what can be a complicated and frustrating undertaking. I initially worked with Ben and then Dimitri ,both were helpful and effective in helping me through to closing. The Rocket Web site kept me informed as to the progress of my application and uploading required documents was a breeze. Finely ...Re: my refinance with Rocket, probably the easiest and most streamlined process I have experienced for what can be a complicated and frustrating undertaking. I initially worked with Ben and then Dimitri ,both were helpful and effective in helping me through to closing. The Rocket Web site kept me informed as to the progress of my application and uploading required documents was a breeze. Finely the closing took around 45 minutes without a glitch. I would highly recommend Rocket mortgage to anyone purchasing a hope or planning a refinance.Read MoreRead Less