Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Dema Amore
Unfortunately I had very bad experience with Mike Tarek. After 6 employment letters and week before closing he called me and dropped my case. Almost lost my dream home. I was crushed, not because the rejection, but the way they handled it. Right from the beginning I have told them that I am a traveling nurse, knowingly they drogged me all the way to the end, then got rid of me like a number. ...Unfortunately I had very bad experience with Mike Tarek. After 6 employment letters and week before closing he called me and dropped my case. Almost lost my dream home. I was crushed, not because the rejection, but the way they handled it. Right from the beginning I have told them that I am a traveling nurse, knowingly they drogged me all the way to the end, then got rid of me like a number. Thankfully other lander's were able to save me.Read MoreRead Less
Mike Terek
Reply from Mike Terek:

Dear Dema,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. Please know I will be available if given the opportunity to re-earn your ...Dear Dema,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Tete Maunge
Mikayla was very professional and very genuine during the refinance process. She was very patient and answered all my questions until I felt comfortable enough to pursue the refinance process.
Pat Menard
Very pleasant and easy to work with. Explained until understood.
George Adames-Diaz
Alyson was wonderful to work with. I couldn't have asked for a better person to guide me through my first home purchase. I knew I was in good hands with Alyson ever since our first chat. She is so thorough and so on top of things. I would recommend Alyson for everyone, especially first-time buyers!
Raymond Kubicek
Great guy work with made me feel like he’s there for anything I need
Marvalee DeCambre
From start to finish Jessica was fabulous! She was patient and overly generous with me, and she wouldn’t let me leave a conversation until she was sure I had a great comprehension of what we had discussed.
Thanks jess
Jeri Studebaker
Trish was great. Not only was she completely knowledgeable about mortgages, she was also kind, sincere, upbeat, and easy to like. It was never a chore to talk with her, and she always made me feel special. If you want a feel-good experience as you work with a mortgage lender, she's your woman!
Robert Noble Sr.
Natalie made the refinance experience very pleasant. Very informative about the process. Easy to contact for any questions I had. Thank you.
James Fowler
An exceptional professional and proficien t young lady.....James Fowler, Jr..
Marty Coffey
Excellent customer service and very fast, efficient and got the job done well. Thanks!