Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Art Szczepaniec
Fantastic agent!!! Got things done quickly and clearly! Made things happen others couldn’t ! Very satisfied!
Harry Oneale
Chris was great to work with and he answered all my questions he is a great employer for Rocket Mortgage company to have Harry ONeale
Kelly Olson
Ray was excellent! He was professional & also kind. He had all the information & more that I wanted and gave several scenarios on my options as well. He was very responsive when I had follow up questions as well. He's the agent that I wish I had with every interaction (with every other company).
Karen Sykes-Darby
Cooper helped to make this process move along without any hiccups.
Paul Bennett
honest, competent loan expert. Will do business with him again
Everything went fine until just before the closing date. I am a co-signer for my Daughter's loan. Just days before closing, Cassandra sent a text message to my Daughter and DID NOT copy me on the text. On the text message, she told my Daughter that she had to pay off a car loan and a VISA amount that belonged to me. When I spoke with her that day, she did not tell me about the text to my ...Everything went fine until just before the closing date. I am a co-signer for my Daughter's loan. Just days before closing, Cassandra sent a text message to my Daughter and DID NOT copy me on the text. On the text message, she told my Daughter that she had to pay off a car loan and a VISA amount that belonged to me. When I spoke with her that day, she did not tell me about the text to my Daughter. I found out about it from my Daughter. With proper advance notice, I would have paid off these two items and not involved my Daughter. I feel it was very unprofessional for Cassandra to tell my Daughter to pay off my two items WITHOUT telling me so I could pay them off!Read MoreRead Less
Cassandra Golden
Reply from Cassandra Golden:

Dear Charles,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for ...Dear Charles,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Mindette Gallagher
Willie really was amazing I would not have this mortgage if he had not connected with me online. Per online app I was denied. He called me and walked me through everything and saved my life and house! He is amazing! Easy to talknto and great personality! Thank you Willie!! You have no clue how much you helped myself and my family after a hard year!
Timothy Coulson
What a great experience it was working with Graham. From the initial phone call and each call after we realized how lucky we were to have Graham as our Mortgage Loan expert. He was extremely personable, helpful every step of the way, quick to respond to any questions and followed up as our loan moved through the process. For any future loan needs we would only want to work with Graham and ...What a great experience it was working with Graham. From the initial phone call and each call after we realized how lucky we were to have Graham as our Mortgage Loan expert. He was extremely personable, helpful every step of the way, quick to respond to any questions and followed up as our loan moved through the process. For any future loan needs we would only want to work with Graham and Rocket Mortgage. It truly was a stress free, quick moving process and we would highly recommend Graham for any loan needs someone might have.Read MoreRead Less
MMonton
Personal, responsive, always available for questions and does a fantastic job of walking through the process and ensuring that everything is in the best interest of all parties. Could not be happier with our service.
jessica Kennedy
Cannot say enough amazing things about Myles! Extremely knowledgeable and helpful throughout the entire process, very easy to get ahold of, and also such a genuine person. Myles helped with the hard decisions by being very clear and laying out all of our options, and was extremely patient. Wonderful to work with, thank you Myles for helping my family with our move!!