Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Jason Looney
I have worked with James on three different mortgage loans and frankly, wouldn’t go anywhere else. His 30+ years of experience shows in navigating the process from start to finish. A consummate professional, James’ customer-first attitude is refreshing. Thanks again, James, for the outstanding service.
Jennifer Brown
Nick has been great to work with to get my buyers a new home. Fast, efficient and great communication.
Steve Kuchenreuther
I’ve worked with Michael Beagan for over five years, and this recent refinance marks the second loan he’s helped me with. He is, without question, the most professional loan originator I’ve ever worked with.

Michael is consistently calm, patient, and incredibly knowledgeable. He takes the time to explain options clearly, offers thoughtful guidance instead of pressure, and makes what can be a ...I’ve worked with Michael Beagan for over five years, and this recent refinance marks the second loan he’s helped me with. He is, without question, the most professional loan originator I’ve ever worked with.

Michael is consistently calm, patient, and incredibly knowledgeable. He takes the time to explain options clearly, offers thoughtful guidance instead of pressure, and makes what can be a stressful process feel straightforward and manageable. His advisory approach builds real trust—you always feel like he’s acting in your best interest.

I wouldn’t hesitate to recommend Michael to anyone looking for a smooth, well-managed mortgage or refinance experience. He sets the bar very high.Read MoreRead Less
Martha Robinson
He was very patient,Professional and very clear and helpful.
Kyle Ratliff
Ethan was extremely helpful and knowledgeable when addressing my concerns. If I could give a 10 star score I would. 10 out of 10 would recommend.
Barbara King
Friendly and attentive at first. Did not follow up when numbers for refinance significantly changed. I’ve bought and sold 5 houses. I’ve had much better service with other loan officers, both in person and remote.
Michael Paolercio
Reply from Michael Paolercio:

Dear Barbara,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted...Dear Barbara,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Carie Ward
Myles Rowe was fantastic to work with during our mortgage refinancing process. He was extremely thorough, punctual, and stayed on top of every detail—even during the busy holiday season. Myles was always available to answer questions and provide support whenever we needed it, which made the entire process easy and stress-free. He is a great asset to the Rocket Mortgage team, and we would ...Myles Rowe was fantastic to work with during our mortgage refinancing process. He was extremely thorough, punctual, and stayed on top of every detail—even during the busy holiday season. Myles was always available to answer questions and provide support whenever we needed it, which made the entire process easy and stress-free. He is a great asset to the Rocket Mortgage team, and we would absolutely look forward to working with him again in the future if needed.Read MoreRead Less
Mary Rutherford
I would give him 10 stars if I could. He worked so hard for me to get my loan to a closing date. I feel privileged that he was my Banker. He is kind, courteous and always available to try to help. Truly deserves to be called a Triple Crown Banker.
Kiley Pearsall
Jake was absolutely amazing during the whole home buying process! He was always figuring out a way to make things work for us. We had a lot of challenges and he made sure he did whatever he could. Constantly going above and beyond to ensure we stayed on the right track. Between late phone calls and weekends texts, he never failed to ensure he was right there when we had questions. Jake is ...Jake was absolutely amazing during the whole home buying process! He was always figuring out a way to make things work for us. We had a lot of challenges and he made sure he did whatever he could. Constantly going above and beyond to ensure we stayed on the right track. Between late phone calls and weekends texts, he never failed to ensure he was right there when we had questions. Jake is extremely knowledgeable! I highly recommend Rocket Mortgage and Jake!Read MoreRead Less
John Powers
Doug was absolutely amazing to work with! When I reached out to Rocket initially to inquire about rates to help decide if I should continue renting for the next two years, or jump back into the housing market and buy. Doug had so much insight to share and helped me make the right decision! I’m so glad I got to work with Doug! He made the process so efficient and took away much of the stress ...Doug was absolutely amazing to work with! When I reached out to Rocket initially to inquire about rates to help decide if I should continue renting for the next two years, or jump back into the housing market and buy. Doug had so much insight to share and helped me make the right decision! I’m so glad I got to work with Doug! He made the process so efficient and took away much of the stress involved in home buying. I definitely plan to reach out to Doug again in the future for my mortgage needs!Read MoreRead Less