Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Alan Sparks
Very helpful, kept us on track and guide us through the process. I would recommend him to others.
Larry Spruill
Jenna did a great job---she stayed on top of things---closing went fine---
David Ayaviri
Made me spend a couple thousand and my loan still got denied.
Roberto Cepeda-Rios
Reply from Roberto Cepeda-Rios:

Dear David,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a member of our Credit Upgrade Team is to assist your mortgage banker to get...Dear David,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a member of our Credit Upgrade Team is to assist your mortgage banker to get your credit to the score that they provide to us within your budget to help assist qualification of a loan. Please let me know if there is anything, I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trustRead MoreRead Less

Delana Johnson
Dean was a great help! Thanks to him for
his credit game plan. I followed the plan and got my credit score up!
Tammie Saxon
Austin made the process very easy and hassle free. I made the process a no stress proceedure
Jeffrey Mento
Dinorah was very helpful and extremely kind. Thank you for doing a great job and promptly returning all my calls and messages!
Norabeth Krutchkoff
Went above and beyond to get us the perfect rate and payment
Rhonda Raines
Dinorah was knowledgeable and helpful starting this process with us. Communication was fantastic and I can’t recommend her enough.
Jason Miller
He doesn’t return phone calls. And gave me inaccurate information
Cameron Herrington
Reply from Cameron Herrington:

Dear Jason,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if ...Dear Jason,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the futureRead MoreRead Less

Gregory Hayes
Phillip was quick to respond and knowledgable on all facets of the loan. I would recommend him for anyone trying to secure a loan through Rocket Mortgage. It was a very pleasant experience.