Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Linda Weckel
Shawtann was very knowledgeable and helpful, a pleasure to work with!
Arushi Aggarwal
Kim Pedersen was an exceptional Home Loan Expert throughout our home-buying journey. She was knowledgeable, responsive, and always took the time to explain each step of the mortgage process clearly. Kim made what could have been a stressful experience feel smooth and manageable.

She was proactive in addressing our questions, kept us informed about timelines, and worked diligently to ensure ...Kim Pedersen was an exceptional Home Loan Expert throughout our home-buying journey. She was knowledgeable, responsive, and always took the time to explain each step of the mortgage process clearly. Kim made what could have been a stressful experience feel smooth and manageable.

She was proactive in addressing our questions, kept us informed about timelines, and worked diligently to ensure everything stayed on track through closing. Her professionalism, attention to detail, and commitment to helping us secure the best financing option gave us great confidence throughout the process.

I highly recommend Kim Pedersen to anyone looking for a reliable, knowledgeable, and supportive home loan professional. Thank you, Kim, for making our home purchase a positive experience!Read MoreRead Less
Alex Jackson
Sarah was a breath of fresh air. Went above and beyond! Great service! Called on time every time. Extremely well versed in her position. Answers were quick and precise. Would request to work with her in the future as she was most excellent!
Jasmine Stone
Working with Gordon on a refinance was a breeze. I appreciated his patience and assistance with walking me through the process. Along the way there were unanticipated issues that arose but Gordon had answers right away and was able to ease the stress of the situation. He was always easy to reach and returned any call he didn't answer promptly. I am already recommending him to others for their ...Working with Gordon on a refinance was a breeze. I appreciated his patience and assistance with walking me through the process. Along the way there were unanticipated issues that arose but Gordon had answers right away and was able to ease the stress of the situation. He was always easy to reach and returned any call he didn't answer promptly. I am already recommending him to others for their mortgage needs.Read MoreRead Less
Stacy Duckworth
I don’t know who Isaac is and I don’t recall having any contact. Aside from the first 2 days after applying, I had zero contact with anyone at Rocket Mortgage.
Isaac Montiel Moreno
Reply from Isaac Montiel Moreno:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that our Client Relations team reached out to you regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the futureRead MoreRead Less

Jose OrCarl
Sam is the best. I started my quest to sell my new house and buy a new one by calling him at Rocket Mortgage first. He setup my approval letter, communicated with my Seattle Redfin agent and my Maryland Redfin agent. He kept me informed with all the requirement tasks that I needed to do and helped me get the most of my situation. It was the smoothest Real Estate experience with Rocket ...Sam is the best. I started my quest to sell my new house and buy a new one by calling him at Rocket Mortgage first. He setup my approval letter, communicated with my Seattle Redfin agent and my Maryland Redfin agent. He kept me informed with all the requirement tasks that I needed to do and helped me get the most of my situation. It was the smoothest Real Estate experience with Rocket Mortgage, Redfin, and Rocket Close. Sam made sure that I was not missing any deadline. He made me feel that everything needed was proceeding confidently. It only took 15 days from the selling of my house in Seattle to the buying of my house in Maryland. It was the best experience that started with a phone call to Sam. (These words are not AI generated. :D)Read MoreRead Less
Stephanie McDonald
Marius was wonderful throughout my refinance process. He was very quick and accurate with answers to all of my questions, and he was very helpful in laying out all of my options. I’ve never refinanced before and he made the process so much easier!
Carol Fox
Alondra was a pleasure to work with. She responded very quickly, any time I contacted her with a question or concern. She explained the process thoroughly as we went along and she was always friendly and supportive.
Sam Russell
Brandi and her team went well above my expectations to make the home buying process as smooth as possible. I was worried about using a big company like Rocket for this process, but Brandi's check-ins, attention to detail, personal touches (like calling sellers with confidence in our financing), and high level organization proved quickly that they were the right choice. Work with Brandi. You won't ...Brandi and her team went well above my expectations to make the home buying process as smooth as possible. I was worried about using a big company like Rocket for this process, but Brandi's check-ins, attention to detail, personal touches (like calling sellers with confidence in our financing), and high level organization proved quickly that they were the right choice. Work with Brandi. You won't regret it.Read MoreRead Less
John Lochner
Outstanding assistance from Tala - she was consistently helpful and knowledgeable in everything that was needed. I very highly recommend her to help you out with your mortgage needs!