Lisa was responsive and helpful and even got back to me outside the business day. I felt that answers were only a phone call or text away. She even got back to me while at a football game.
Pat Somers
Pat Somers
551
We are getting started she is very helpful. Very early in process lots of question she is working hard for me and I am excited to be working with pro,s like her!
Greg Cowen
Greg Cowen
551
Tyson was great and helped me quickly close on refi in less than 3 weeks! He was very knowledgeable and answered every question I had. I would highly recommend him to anyone looking to refinance.
Annette Mitchell
Annette Mitchell
551
Aliyah sets a very high standard, a true genius at her craft and a noteworthy professional with empathy to boot. All about customer satisfaction, she's almost too good to be true. I wouldn't believe it either but my loan closed in 24 days and it's scary to think it would have been faster if I checked my account everyday to see my to-do list. To say I was amazed would be the understatement of the...Aliyah sets a very high standard, a true genius at her craft and a noteworthy professional with empathy to boot. All about customer satisfaction, she's almost too good to be true. I wouldn't believe it either but my loan closed in 24 days and it's scary to think it would have been faster if I checked my account everyday to see my to-do list. To say I was amazed would be the understatement of the entire year. She met and exceeded my expectations by leaps and bounds.. As a retired Marine, I was impressed mouth open the entire time at how smoothly and quickly things moved. She jumped over my bar with room to spare. She should be the Gold standard. Thank you Rocket Mortgage so much for Aliyah. Thank you Aliyah for everything.Read MoreRead Less
Desi Arredondo
Desi Arredondo
551
Rosie did an outstanding job helping me. She guided me along the way on the purchase of my new house. She is courteous, knowledgeable, and friendly. I was referred to her by my younger brother Steven Arredondo who also works at Rocket Mortgage. He said Rosie is one of the best and was 100% correct!
Myrtis Manus
Myrtis Manus
551
If it wasn't for Cutter following thru on my loan I don't know when it would have gotten done. Cutter is an excellent worker for your company. I would not hesitate to recommend him to anyone wanting a refi or new loan.
William Greene
William Greene
551
I've just finished refinancing my mortgage. The Client assistant person assigned to guide and help me with the forms and necessary documents was Tara VanDyke (who was Heaven Sent !). There were information and documents I needed to retrieve, organize and upload via computer to the company. Before going any further let me say I'm a Senior Citizen (& well so), and although familiar with computers...I've just finished refinancing my mortgage. The Client assistant person assigned to guide and help me with the forms and necessary documents was Tara VanDyke (who was Heaven Sent !). There were information and documents I needed to retrieve, organize and upload via computer to the company. Before going any further let me say I'm a Senior Citizen (& well so), and although familiar with computers by no means am I a whiz kid. In steps Tara, she guided me in organizing my documents and the uploads. Smoothing over and correcting my mis-steps with tons of patience. When ever I had a question she was always just a call away with the answer and or resolve. Miss calls were returned within an hour. From start to finish the refinancing of my mortgage went smoothly with Tara's assistance. "THANK YOU TARA"Read MoreRead Less
William Roberts
William Roberts
551
Kyle was extremely professional and helpful! Very efficient as he went above and beyond to assist me and my family close on my refinance. He is knowledgeable and understands customer service. This is my second financing with Kyle and I cannot recommend him highly enough. He and Rocket are my go to referrals for home financing!
James Ferrara
James Ferrara
551
Simple, efficient, and a joy to work with. Thank you for the help refinancing my home, and I am looking forward to doing business together again.
Chris Keane
Chris Keane
551
Jon Bonacci was easy to get a hold of and experienced in the task at hand. I’d recommend Mr. Bonacci to anyone that needs assistance throughout the process. 5 stars all around.
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