Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Sally Garner
She is always courteous. Was always willing to help. I would recommend her to any who need help buying a house.
Kathleen Uniatowski
Kevin, gave me hope from the 1st conversation. He was extremely helpful throughout the process. Everything he originally told me would happen did. No Surprises, just great service.
Dian DeBenedett
She was polite, efficient and on the ball. Very easy to work with!!!
Melisa Del Rio
Excellent customer service. Alan went above and beyond to help me and my family.
Tyler Magliola
Very helpful. Answered all our questions
Rachel Murphy
Daniel was very kind and easy to communicate with. He swiftly worked to get us the best package for our first mortgage.
Todd Ritchey
My wife and I have worked with Rocket Mortgage in the past and were very satisfied with our experience. We then went to refinance our current mortgage earlier this year we had a terrible experience with the loan officers we were put in touch with and wasted 3 months with nothing positive coming out of it. When RM contacted us again to refinance our loan, I told them I wasn't interested in working ...My wife and I have worked with Rocket Mortgage in the past and were very satisfied with our experience. We then went to refinance our current mortgage earlier this year we had a terrible experience with the loan officers we were put in touch with and wasted 3 months with nothing positive coming out of it. When RM contacted us again to refinance our loan, I told them I wasn't interested in working with them and they asked that we give them one more opportunity and they would put us in contact with a loan officer that specializes in self-employed. Josh came into the picture and I immediately explained my lack of confidence in RM. He proved me wrong! Josh did a very good job to follow up with me, understood the process and how to handle different situations as they arose, and helped us get through everything getting our loan closed this time. Although I think RM has work to do prior to soliciting current clients, Josh was excellent and a pleasure to work with. If i was going to apply for another loan I would deffinately prefer to work with Josh. Thank JoshRead MoreRead Less
Richard Gonzalez
Working with Alex was a great pleasure. His professionalism and positive attitude was quite refreshing in this day and age of generally marginal customer service among many industries. Alex was friendly and very attentive to our mortgage needs. He and his team did an excellent job getting our loan application, review, underwriting and approval done in a very timely manner. I would also like...Working with Alex was a great pleasure. His professionalism and positive attitude was quite refreshing in this day and age of generally marginal customer service among many industries. Alex was friendly and very attentive to our mortgage needs. He and his team did an excellent job getting our loan application, review, underwriting and approval done in a very timely manner. I would also like to recognize Maddie Stevenson who also did an awesome job of getting the deal done after we had some issues with the seller and had to move closing several times. She and Alex both went above and beyond to make it happen! Thanks and again, great working with you guys!Read MoreRead Less
Ned Graff
Bill helped me refinance our loan. He was very knowledgeable and made the process extremely simple!
Michael Medford
Adam sure s awesome to work with, he made everything easy to understand d for a first time home buyer and I could no recommend him enough. The whole rocket mortgage team I work with is too notch and made everything hassle free.