Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Tony Jonz
Hey Bob, Thank you again for the outstanding customer service you gave to me. I was dealing with different lenders and it seemed some had a different agenda than focusing on what was best for my particular situation. But you sir from the start provided me the reassurance that not everyone is out to get the consumer. You were transparent , honest and extremely knowledgeable and patient in answering...Hey Bob, Thank you again for the outstanding customer service you gave to me. I was dealing with different lenders and it seemed some had a different agenda than focusing on what was best for my particular situation. But you sir from the start provided me the reassurance that not everyone is out to get the consumer. You were transparent , honest and extremely knowledgeable and patient in answering my questions. I highly recommend you and your company. If Rocket mortgage hires folk like you, that speaks highly of them. A million thanks Bob, and I wish you all the best this life can give to you and your family. Be Blessed !!Read MoreRead Less
Theodore Elias
very patient with me answered questions well tried his very best to get me a good loan
Rico Gloria
Shane is awesome!

He is very responsive. I texted him a few times even after 5pm and he responds after a few minutes. There were occasions which I need some support from him during weekends and he is there.

He is very professional. He is knowledgeable of his work and is very clear of what he can and can not deliver for you.

Great attitude. I absolutely love working with him because he is always ...Shane is awesome!

He is very responsive. I texted him a few times even after 5pm and he responds after a few minutes. There were occasions which I need some support from him during weekends and he is there.

He is very professional. He is knowledgeable of his work and is very clear of what he can and can not deliver for you.

Great attitude. I absolutely love working with him because he is always positive, warm, and very polite.Read MoreRead Less
Mervin Horton
Well done! however the rate should have be lower based on my credit rating!!
Ivan e Ivonne Soriano
he was always very kind, explain everything in detail, always at your service, if you leave a message, call back, always available for all my questions, it is very friendly. Gracias Glen
Yolanda Skelton
My experience in the refinancing with the assistance of Mariana was excellent. The process was very quick and easy and the continued communication as to the status and/or any documents that were still needed were outstanding that led to the timely completion and closure of the loan process. I enjoyed this painless experience and would like to give a thumbs up to Mariana who was so willing to ...My experience in the refinancing with the assistance of Mariana was excellent. The process was very quick and easy and the continued communication as to the status and/or any documents that were still needed were outstanding that led to the timely completion and closure of the loan process. I enjoyed this painless experience and would like to give a thumbs up to Mariana who was so willing to walk extra mile to assist us in the process. I would like to thank Mariana for the job well done.Read MoreRead Less
David Counselman
Scott was great! He was patient and exceptionally helpful. At one point, I wasn’t sure why the numbers had changed the way they had, and he noticed that the loan amount had been changed slightly at some point in the underwriting process, which I had not noticed. This allowed me to go back and get the numbers where I wanted them; without his attention to detail and willingness to genuinely help,...Scott was great! He was patient and exceptionally helpful. At one point, I wasn’t sure why the numbers had changed the way they had, and he noticed that the loan amount had been changed slightly at some point in the underwriting process, which I had not noticed. This allowed me to go back and get the numbers where I wanted them; without his attention to detail and willingness to genuinely help, I would probably have been less satisfied with the loan. I’m very thankful for his time, attention and his willingness to help as much as possible!Read MoreRead Less
Lisa Shelton
She was very good at helping submit paperwork in the beginning.
Marc Ehlers
Paul was professional, responsive , creative and made my overall experience EASY!
Bruce Thede
Mark was totally on top of his game. With Mark's help, we were confident that everything was in order with our loan.