Tyler was great and responsive to everything we needed! Thank you so much
Shawn I.
Shawn I.
551
Christina walked me through the ins and outs of getting a second mortgage. I had a lot of questions but she was also patient and responsive as well as knowledgeable. It helped make it a stress-free experience.
Sally Cornejo
Sally Cornejo
551
Aaron was great! He explained everything and answered any questions I had. The process was quick and he was able to help me get back on track financially. I always recommend Rocket Mortgage!
Renee Coveleskie
Renee Coveleskie
551
James is amazing. Incredibly knowledgeable! Very easy to talk to. Great sense of humor and very down to earth. RM is lucky to have him as a part of their team. ☺️
carterlmciii carter
carterlmciii carter
551
She was very polite knowledgeable, and extremely professional. She made the process go smoothly. I'm retired military and because of the maintain your records attitude everything she requested was available within a fingertip away. The system worked perfectly and it took less than 30 minutes. Prior to ending the call I was given all contact information if I needed to ask any questions. If I ...She was very polite knowledgeable, and extremely professional. She made the process go smoothly. I'm retired military and because of the maintain your records attitude everything she requested was available within a fingertip away. The system worked perfectly and it took less than 30 minutes. Prior to ending the call I was given all contact information if I needed to ask any questions. If I received an email requesting something it easy to take care of. Quite satisfied with Candice.Read MoreRead Less
Joseph Rangel
Joseph Rangel
551
Jacob did a great job guiding us through the sales process and helping understand our loan options. He went above and beyond to assist us with information requested by the selling agent. We would definitely recommend Jacob to home buyers for their loan needs.
Kimberly Gregory
Kimberly Gregory
551
Sofia was courteous and professional, prompt to return calls, answering every question thoroughly and patiently.
Scott Davis
Scott Davis
551
There are several words that come time mind. Customer focused, communication matters greatly, able to get difficult task completed, and above all follow through on everything he told us.
Our loan wasn’t the everyday mortgage. I am sure if we hadn’t been guided to Darryl, we would have just given up. Darryl, with his ability to get us to the correct departments even we were ready to give up made ...There are several words that come time mind. Customer focused, communication matters greatly, able to get difficult task completed, and above all follow through on everything he told us.
Our loan wasn’t the everyday mortgage. I am sure if we hadn’t been guided to Darryl, we would have just given up. Darryl, with his ability to get us to the correct departments even we were ready to give up made all the difference in the world.
I have dealt with Rocket and its earlier other company names now for over 40 years. Darryl was a pleasure to work with. Even when things looked like the dancing wouldn’t come through before a deadline he never stopped pursuing a solution.
He had no hesitation at all, always reaching out to coworkers and leaders to get the answers or the solutions that literally came to a loan about 30 seconds before the deadline. That is perseverance!
Thank you Darryl and all those he brought together on the team to get the solution and the dream to a realization.Read MoreRead Less
Da Ma
Da Ma
551
Jacob did a great job of guiding me through a tedious and slow loan assumption. He kept me informed of progress and provided clear explanations and instructions to keep the process on track.
Phil Behnam
Phil Behnam
551
Rose Guevara at Rocket Mortgage is easily the best loan officer I’ve ever worked with she is a true expert who can do it all. She navigated a complex conventional financing scenario for my wife and me on our first home, explored multiple options to secure us the best terms, and even got us a free rate buydown that no other lender or credit union could beat. She consistently goes above and beyond, ...Rose Guevara at Rocket Mortgage is easily the best loan officer I’ve ever worked with she is a true expert who can do it all. She navigated a complex conventional financing scenario for my wife and me on our first home, explored multiple options to secure us the best terms, and even got us a free rate buydown that no other lender or credit union could beat. She consistently goes above and beyond, truly cares, and genuinely wants to see you succeed, which is why I’m already working with her again on an investment property. 10/10, would highly recommend!Read MoreRead Less
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