Nik was extremely personable, professional, efficient and knowledgeable. I appreciate his quick responses to my questions and his follow up on ensuring I was satisfied. I hesitated to do this type of business online, fearing diminished customer service and could not have been more wrong. I would highly recommend Nik to friends and family.
Denise Fugere
Denise Fugere
551
Eric was great to work with! We appreciated his level of service and professionalism. He promptly answered all of our questions and helped us immensely through the refi process.
Tim Calvin
Tim Calvin
551
Super easy to work with. Fast with answers to questions. Very friendly.
Michael Iwe
Michael Iwe
551
John is quite knowledgeable,patient and shows a unique interest in accomplishing the goal. Thank you for the smooth landing!
Kathy Kelly
Kathy Kelly
551
Austin was very knowledgeable, professional and helpful. From the very beginning he was engaging and worked with me to make the process quite painless. I would recommend Austin and Rocket Mortgage to any of my friends.
Wendy Cruz
Wendy Cruz
551
Sean was great! He answered my questions quickly and professionally. I was able to communicate with him via chat, phone and text to completely start and finish my refinance in a matter of days. Highly recommend!
Ellen Ott
Ellen Ott
551
John made the entire process of working with a company for refinancing my mortgage very easy--more importantly, I was never made to feel stressful (which I am prone to feel whenever I log in to my computer). Thank you...
Bill Edwards
Bill Edwards
551
Joe was great to work with. He is very knowledgeable, friendly and helped to make the refinance of my home go smoothly.
BJ Jones
BJ Jones
551
I have owned a home since the 1980's. This has been the most efficient process I have ever experienced. Jon was reassuring, knowledgeable, timely and he gave me regular updates during the process. If the opportunity arises, I will recommend Jon.
Rae Novich
Rae Novich
551
Dena was very friendly and efficient helping me with my refinance. I'm excited to achieve my goals with the refi, and Dena set me up with a custom mortgage plan. She walked me through the documents, and made sure I understood everything.
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