Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Colby Parker
Very helpful with all of our needs!
Mike Booe
We were fortunate to reach Kathy on our initial call seeking another Rocket Mortgage for a second home. She listened carefully to our goals, took the time to analyze a couple of options, and called back to explain the pros and cons of each. Once we selected the alternative right for us, she quickly described and collected the data necessary for the loan application. She advised us within a few ...We were fortunate to reach Kathy on our initial call seeking another Rocket Mortgage for a second home. She listened carefully to our goals, took the time to analyze a couple of options, and called back to explain the pros and cons of each. Once we selected the alternative right for us, she quickly described and collected the data necessary for the loan application. She advised us within a few days that we were credit approved, and then clearly explained the legal due diligence required for loan approval. That legal due diligence (tithe search, CCR analysis and status review, and appraisal) took longer than hoped (not Kathy’s fault), but thanks to foundation she prepared, it also was approved and the loan closed quickly thereafter. Kathy was personable, knowledgeable, efficient and professional, And she was largely responsible a successful result and two happy customers.Read MoreRead Less
Dane Charles
Very informative and understanding. Willing to go the extra miles to meet your needs!!!!! 5 stars!!
Faissal Ligali
We had an amazing experience with Alyson and her team. As first time home buyer we had a lot questions and Alyson helped us through every step . We would definitely recommend Alyson to a friend or family member . Thanks again Alyson.
Emily Riley
Marissa is great to work with. She clearly understands the process but she remembers it is new to customers and can be a very stressful time for them. She is attentive and makes the process easy.
Josh Hart
Jim was easy to work with. Excellent and professional.
Jan Wopperer
When I think of Jacob, plenty of positive descriptors come to mind: knowledgeable, loyal, friendly, efficient, professional, and successful. As a real estate agent, I trust him with deals of whatever amount. He has excellent follow-though and is very resourceful when it comes to finding solutions to the inevitable bumps in the road on the way to Closing. I have not met another Rocket banker so ...When I think of Jacob, plenty of positive descriptors come to mind: knowledgeable, loyal, friendly, efficient, professional, and successful. As a real estate agent, I trust him with deals of whatever amount. He has excellent follow-though and is very resourceful when it comes to finding solutions to the inevitable bumps in the road on the way to Closing. I have not met another Rocket banker so committed and hard-working. Thank you, Jacob.Read MoreRead Less
Dave Parr
Andrew was extremely efficient, knowledgeable, and encouraging throughout the process. Highly recommended for the pre approval all the way to closing process.
Iwona M
I really enjoyed working with Nelson on refinancing of my house--he was very detail oriented, compassionate about my personal situation and provided excellent and very fast service, according to my needs. Nelson, I really appreciate what you do every day and wish you Best of Luck in your future professional carrier. IM
Ella Townsell
Jacob was my go-to-person! He was always polite, courteous and helpful. Jacob would always call back or respond back to email. Jacob was the reason I stayed with Rocket Mortgage when I purchased my home.