Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Eli Sulkin
Working with Angelica was hands down one of the best experiences I've had with any company, period. She went above and beyond in every sense, helping me out of regular business hours and truly looking out for me at every step of the process.

What set Angelica apart was the genuine connection we built. She took the time to understand my situation, answered every question with patience, and made me ...Working with Angelica was hands down one of the best experiences I've had with any company, period. She went above and beyond in every sense, helping me out of regular business hours and truly looking out for me at every step of the process.

What set Angelica apart was the genuine connection we built. She took the time to understand my situation, answered every question with patience, and made me feel like a person rather than just another file on a desk. In an era where so many businesses are adopting AI and automate every interaction, Angelica is a powerful reminder of how critical real, person-to-person connection still is. There are moments in a process this important where you need a human being who actually cares—and that's exactly what she brought.

Honestly, if every single employee at Rocket Mortgage operated the way Angelica does, the company would be the most valuable in the world. People like Angelica are the reason customers stay loyal and tell their friends.

If it were up to me, Angelica wouldn't just be recognized—she'd be running the company. Rocket Mortgage is lucky to have her, and so was I. Thank you, Angelica, for everything!Read MoreRead Less
Al Baker
When I followed up on the progress of my home loan, Mr. Oliveros advised me to be patient. After three weeks without a response, I reached out to Rocket’s Customer Relations team. Thank you to Laura Vincent and her team for the excellent follow-through and for helping get the loan closed on the terms I requested.
Hugo Oliveros
Reply from Hugo Oliveros:

Dear Amir,

Thank you for taking the time to leave a review. As your Mortgage Banker, it is my goal to set my clients up for success. I am so sorry for the difficulties we encountered, and I regretfully understand your disappointment. I know that you were able to connect with our Client Relations Team regarding your experience. I will keep your feedback in mind, moving forward, to ensure I’m ...Dear Amir,

Thank you for taking the time to leave a review. As your Mortgage Banker, it is my goal to set my clients up for success. I am so sorry for the difficulties we encountered, and I regretfully understand your disappointment. I know that you were able to connect with our Client Relations Team regarding your experience. I will keep your feedback in mind, moving forward, to ensure I’m providing future clients with better expectations. I sincerely thank you for your time and patience. Please know that I am here if you have any questions in the future.Read MoreRead Less

Russell Mickler
Mirza made it easy. A couple of weeks, a few clicks here and there, and we got everything processed. I truly appreciate their timeliness and professionalism.
Southern Comic Geek
Scott was very helpful in shepherding the loan through to closing.
Micheal Hart
Superior service, we couldn't ask for a smoother transition. Our loan was approved before the competitors could verify if they could match Rocket. Thank you for being available after hours to guide us through the process.
Rahul Prasad
Flash, was really helpful in getting this loan for my property. He had good understring of the system, and guided me through the process and got me the gest rate.
I would recommend him for anyone buying a house.
James Losi
Marcello rocks! He was on our application from start to finish and was very responsive and propt i answering any question or addressing any concerns.
Fred G
Tony has been fantastic! Responsive, candid, and extraordinarily helpful in the buying process as a lender. Rocket needs to ensure he is properly force multiplied!
Katrina Lankford
When I say that this was the EASIEST thing I have ever done when it came to financial anything.... I mean it. Ryan was very responsive and quick. I will be recommending everyone to him.
J C
A real professional, Bridgett really made my home buying experience effortless.