Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Hamoy Chang
Tyler make the refi application so effortless. Application to approval was stress-free.
The whole process was made easier by your professionalism, patience and timely response to any queries. Thank for your excellent customer service. Would not hesitate to use you service in the future
Beverly Furr
Our experience with Nikki was one of the best I have ever had with a mortgage banker. She was always available to take your calls and corresponded via email very promptly. Her pleasant personality made this process and very good experience. She went above and beyond and we highly recommend her.
Jonathan Cresong
I was so dreading attempting to refinance. My last attempt they made meet feel stupid and like i was eating their time. The first interaction with John was in a word amazing. If we wasn't the most important client he ever took care of we couldn't tell. He answered all our questions and gave information we didn't know we needed to know. I believe he actually cared we were paying more than we ...I was so dreading attempting to refinance. My last attempt they made meet feel stupid and like i was eating their time. The first interaction with John was in a word amazing. If we wasn't the most important client he ever took care of we couldn't tell. He answered all our questions and gave information we didn't know we needed to know. I believe he actually cared we were paying more than we needed to. He saved us a bunch of money and made us feel important. He is knowledgeable and friendly, really made us feel at ease through the whole process. Highly recommend.Read MoreRead Less
Lou Diaz
Michael is hands down the best at what he does. He took care of us not once but twice. Yes this is the 2nd time we worked with him for our mortgage needs and it's been awesome experience. I highly recommend him especially if you want to close fast and almost effortless. Thanks again Michael you rock!
Scott Wriglesworth
working with Clay was great and outstnding
Kate Kase
Although I have purchased homes and refinanced several times, I always look for an expert to advise me. Robert was that expert, always available, always knowledgeable, always ready with answers to all my questions. With Robert as my "refi sherpa" I felt confident at every step?
Kristy Bowes Riordan
Super helpful, very quick to respond and made it so easy and simple for us.
Alynne Silver
Damon was great. Handled everything, answered questions walked me through the refi. Personal attention given even with my time restraints. I would recommend to my family or friends.
Midge Halse
Darrius was very easy to work with. He is knowledgeable about all the services Rocket Mortgage offers. As I am not very computer savvy, he was very patient walking me through the on-line steps. Plus he is funny, kidding with me, which makes him a real human instead of just a "voice" on the phone. He always with quick with follow-ups to my questions. The loan process was quick and easy. I was...Darrius was very easy to work with. He is knowledgeable about all the services Rocket Mortgage offers. As I am not very computer savvy, he was very patient walking me through the on-line steps. Plus he is funny, kidding with me, which makes him a real human instead of just a "voice" on the phone. He always with quick with follow-ups to my questions. The loan process was quick and easy. I was happy to get the opportunity to work with him.Read MoreRead Less
Gloria Val Verde
I am not happy that he would not offer interest rates that competitors were offering at the time of our closing; I am extremely unhappy with the amount we paid for the appraisal, it was twice what was quoted to us and you do have control over what they charge, I don't believe you don't have agreements with these appraisers.